Operations / Reservation / Customer Care

EXO Travel is a leading Destination Management Company (DMC) offering authentic and sustainable travel experiences to travel agents and guests worldwide. We are a purpose-driven company and our mission is to use travel as a force for good in the world: expanding minds, empowering locals, and protecting environments while creating memories that last a lifetime. To help us achieve this mission, we are recruiting for a number of positions in Bangkok, Chiang Mai, and Phuket:

• Operations

• Reservation

• Ticketing

• Customer Care

Position Overview:

Operations

• Work in a dynamic team and ensure to stay connected with our guides on the ground. Brief about the itineraries to ensure the guides can carry them out with perfection. Handle the admin-related work and documentation and cooperation across other departments for a smooth workflow.

Reservation

• Stay ahead of the game and ensure our bookings get confirmed on time, so we are able to get back to our valued agents with a final confirmation. Working with systems and being a key player in a support role that drives the company success.

Customer Care

• In this role, you will be talking to the guests on the ground and you will be the face of the company. The role needs a person who can keep calm, even during stressful periods. Lots of calls and coordination are needed in this role as a flair for troubleshooting issues and following them until solved efficiently. French and English language knowledge will be an advantage.

Qualifications:

• Bachelor’s Degree in Hospitality, Tourism, Business or other related fields

• Good command of written and spoken English

• French language knowledge will be an advantage

• Previous experience in the industry will be an advantage

• Tourplan knowledge will be an advantage

• Good attitude, well organized, hardworking, with the ability to work as part of a team.

Benefits:

As an equal opportunity employer, if you have a passion for travel, believe that travel can be a real force for good in the world, and have skills that can help us achieve our mission, we would love to hear from you. Here are some of the benefits of working with us:

• 5 days work week in a hybrid setting

• 12 days Annual Leave and 17 days Public Holidays

• Group Health Insurance including IPD, OPD, Dental

• Annual Health Check-up

• Provident Fund

• 13 month salary

• Quarterly and annually staff party

• Training/Wedding/Compassionate Leaves 

Please send CV including your expected salary via Apply Now button.

Exotissimo Travel Co., Ltd.
7th Floor, Sethiwan Tower 139
Pan Road, Silom, Bangrak, Bangkok 10500
Tel : +66 (0) 65 586 7000

Website : www.exotravel.com