Senior Specialist - Retail Strategy (Retail Banking Strategy) (T00013439)

Job Summary:

This role offers a unique opportunity to shape the strategic vision of retail banking and AL channels, directly impacting key financial and business goals. This position drives growth through innovative strategies aligned with market trends and customer insights, positioning the bank as a leader in customer experience, business growth and profitability. Leading cross-functional initiatives and a customer-centric culture, this role is essential for transforming retail operations and delivering measurable results.


Job Description:

  • Management steering : 5-year business plan for retail banking, CMC segment performance pack, BoED dashboard.

  • Management cascarding packs: Townhall, QLF, MLF, management roadshow.

  • One team one ttb: storytelling and assist in one team one ttb project orchestration / workshop arragements and bring in actionable insights and executions.

  • Management support: Cheif KPI setting / tracking, weekly performance dashbaord.


Qualifications:

  • Master or Bachelor’s degree in Business Administration, Enonomics, Engineering, Statistics and related fields.

  • Preferred: experience in agile methodologies, knowledge of emerging fintech solutions and competitive landscape, backgroun in customer experience design / journey mapping, proficient with business intelligence tools or data visutalization platforms.

  • Strong Presentation & Storytelling Skills: Proven ability to develop compelling narratives and present insights clearly and confidently to senior leadership, including EVP and C-level executives.

  • Strategic Thinking: Ability to develop and implement long-term strategies that align with organizational goals.

  • Analytical Skills: Excellent analytcial skills with an ability to translate date into actionable insights.

  • Communication: Exceptional verbal and written communication skills, with the talent for storytelling that transforms complex information into compelling narratives, effectively conveying key messages in a clear and persuasive manner to diverse audiences.

  • Project management: Strong project management capabilities and experience leading cross-functional initiatives.



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Company profile

Company Logo for TTB Bank
Banking & CreditMore than 10,000 employees

“TMB” and “Thanachart” are words that reflect financial institutions that have been steadfast and long sided with Thai people. These words are full of memories, bonds, and trust given by customers.

Today, we are banded together under the name "TMBThanachart". The name that combines both banks' unique strengths. Coming with the new logo "ttb" and the official name of “TMBThanachart Bank Public Company Limited.”

Make REAL Change to truly improve the life-long financial well-being

Doing the same thing and the same way will always yield the same results. As our goal is to improve financial well-being for Thai people, the core foundation of financial freedom, we, as a bank, need to change.

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