Export Back Office

Responsibilities

• Receive and process orders from customers across ASEAN markets.

• Coordinate with the Thailand factory to monitor stock availability and production planning.

• Follow up closely on customer requirements and provide timely updates.

• Prepare all export-related documents, including packing lists, invoices, health certificates, and certificates of origin (e.g., Form D and Form E).

• Monitor and follow up on shipping schedules.

• Update the order and shipping schedule tracking report daily.

• Serve as the main point of contact for customers and coordinate relevant matters with internal departments, including Finance, Production, Logistics, Production Planning, Purchasing, and Compliance.

• Monitor outstanding payments and ensure that all payments are received by the due date.

• Create and maintain new customer records in the system.

• Occasionally arrange customer visits and meetings between the Bangkok office and the factory in Prachinburi.

• Occasionally prepare product samples for tasting sessions.

• Perform other duties as assigned by the supervisor or management.

Requirements

• Bachelor’s degree in Business Administration, International Trade, Logistics, or a related field.

• 2–5 years of experience in export back-office operations.

• Experience supporting exports to China is highly preferred.

• Experience working in an Export Department is an advantage.

• Proficiency in Microsoft Word, Excel, and SAP or other ERP systems.

• Strong organizational and time-management skills, with the ability to work effectively under pressure.

• Excellent written and spoken English communication skills.

• Currently residing in Bangkok.

***Immediate availability is an advantage.

Join us!!!

Please send your resume (CV) to 📧 ••••@delifrance.com

For more information, please contact: 📞 03•-•••••• ext.123