About the role
Direct all aspects of retail operations which includes concept shop and factory outlet. Ensure 100% customer satisfaction.
Key responsibilities
Achieve sales targets for all individual stores
Develop and implement strategies to optimize store performance and drive sales growth
Analyze and report store performance such as sales, inventory levels, and customer satisfaction to identify areas for improvement
Manage controllable operating expenses to keep within the agreed budget
Oversee day-to-day operations of multiple retail stores within the district
Ensure compliance with company policies, procedures, and standards across all locations
Recruit, train, and develop store managers and other staff members
Provide guidance, coaching, and support to store managers to help them achieve targets and develop skills
Uphold high standards of customer service and ensure all employees are trained to deliver exceptional customer experience
Address customer complaints and escalations in a timely and professional manner
About you
University Degree, BA or MBA preferred
5+ years of experience in retail management, with at least 3 years in a district or regional management role
Proven track record of driving sales growth and achieving operational targets
Strong leadership and team-building skills
Excellent communication, interpersonal, and problem-solving abilities
Proficiency in Microsoft Office suite and retail management software
Willingness to travel within the designated district as needed
Proficiency in both English and Thai language
Employer questions
- What's your expected monthly basic salary?
- How many years' experience do you have as a Store Manager?
- How would you rate your English language skills?
Company profile
adidas ( Thailand ) Co., Ltd. is a leading brand in the sporting goods market with strong positions in footwear, apparel and hardware. adidas products offer technological innovations and cutting edge designs to athletes of all skin levels who aspire to achieve their highest performance.
We are dedicated to finding, developing and retaining the best people for our company. In return, we aim to make sure that our employees are happy and motivated. We offer them a challenging, fun and financially rewarding working environment.
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