Life and Culture at
Culture and values
Changing the way people feel about insurance
FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experienceWe’re flying the flag for a new approach to an old industry
At FWD, we’re customer-led and tech-driven, focused on today’s needs and tomorrow’s trends—because what matters to our customers matters to us.Celebrate living
We believe insurance should empower life—so you can enjoy and celebrate living, knowing we’ve got your back and give you the freedom to live with confidence.Doing more with digital technology
Innovation-driven insurance powered by digital technology—making it easier to buy policies, speed up claims, and give customers greater control over their insurance.Empowering our people
Our people are driven to change how insurance is perceived. By empowering and inspiring one another, our teams learn, share, and show creativity and initiative every day.Led by our customers
We create simple, accessible insurance that protects what matters most—health, family, and livelihood—designed around how people really live, so life can go on with ease.Innovating faster with our cloud-first approach
Customer‑led insurance powered by the cloud—creating greater value for our business and meaningful benefits for millions across Asia embracing insurance in their lives.Perks and benefits
Flexible Spending Account Benefits
We offer a flexible benefits budget to support overall wellbeing, allowing employees to choose benefits that fit their individual needs and lifestyle.Inclusive Benefits for Employees of All Genders
Our benefits are inclusive and support employees of all genders, ensuring equal access to resources and support for everyone.Insurance Coverage for Spouse, Children & Parents
We offer extended insurance coverage for your loved ones—spouse, children, and parents—so you can enjoy peace of mind knowing your family is well protected.Leave benefits for every stage of life
Our leave policy supports you through life’s moments—rest, personal needs, or milestones—so you can take time off when it matters most.Flexible Working Hours
We offer flexible working hours to help you balance work and personal life, empowering you to work in a way that suits your productivity and lifestyle.Wellbeing Support
Your wellbeing matters to us. We offer programs and resources that support physical and mental health, helping you stay balanced, healthy, and at your best.Provident Fund & Natural Disaster Aid
We support your financial wellbeing through a provident fund and assistance during unexpected events, helping you feel secure about your future.Employee Activities & Learning Opportunities
We encourage growth and connection through employee activities and learning opportunities, helping you build skills and grow personally and professionally.Changing the way people feel about insurance
We are on a mission to change the way people feel about insurance. By putting customers at the heart of everything we do, we create simple, innovative, and accessible solutions that empower people to live confidently and celebrate living every day.