Take Ownership
It starts with me. We ask “What can I do?”. We go to the place where the work is done. We treat each other fairly and respectfully.Be Curious
I explore better ways to do things. We ask questions to understand others. We challenge the established way of doing things.Add Value
I make sure value is delivered to my customers. We bring the customers’ point of view into decisions. We care about the end result. We consider the whole value chainCollaborate
I give and seek support. We leverage the team and the organization. We ask “Who can help and how can I help?”. We share good and bad We empower othersMake it easy
I keep it focused and simple. We make conscious efforts to minimize complexity. We clarify expectations. We share purpose and context. We think ahead to prevent issues