Summary

We’re looking for a Demand Acquisition Specialist to pilot and execute on acquisition/lead generation execution level. 

The goal is to contribute in generating sales and new partnership opportunities for our company with qualitative incoming and outbound approaches to leads daily to increase qualified leads and sales opportunities. 

The job is mainly digital but also involves offline activities ( e.g.l networking and event organization). You will act as the primary first contact to the Heroleads brand and company to help the company grow by bringing in new customers and opportunities through inbound/outbound approach and also explore new potential lead lists for the business consultant team to be  able to build up a strong pipeline for the team. 

Your job objective is to answer and manage any queries from the prospects. You must also have skills  to clearly break down client requests into business goals and communicate very meticulously to the sales and marketing team.  

What’s your responsibility? 

• Receive inbound calls, chat, email and other future  lead enquiry channels to make an outbound call to presenting products or services over the phone as well as dealing with complaints and doubts. 
• Reach weekly targets for calls and emails to make and meetings secured for the business consult team 
• Utilise alternative communication channels like Linkedin to reach executives and management lead profiles. 
• Answer questions about the company, products or services and convince the client to build the first introduction and requirement meeting for the business consult team.
• Report weekly performance regarding quality of marketing qualified leads and weekly feedback sales unit regarding closed deals from outbound marketing with lead journey path analysis. 
• Utilize Hubspot as lead management, reporting and measurement tool for marketing campaigns 
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Comfortable working with CRM Manager alongside email automation systems, in a email and call setup to generate interest from client side
• Able to generate leads from warm calling lists such as our company hosted webinars and events
• Enter and update customer information in the database
• Keep records of calls and sales and note useful information

Are you the right Hero for this mission?

Minimum requirements:

• Female only ( 25 - 32 years old)
• Proven 2 years experience as Telesales OR Telecustomer service for 3 years
• Proven track record of successfully meeting sales quota preferably over the phone
• Experience of Digital Marketing would be advantageous (Strategy, Media Planning, Report and Analysis)
• Good knowledge of data or CRM management salesforce (will be considered)
• Ability to learn about products and services and describe/explain them to prospects regarding technology and digital marketing innovation 
• Excellent knowledge of Thai and English communication
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Leading Digital Performance Marketing Agency

History

We growth your business through performance-driven digital solutions

Founded in 2015, Heroleads is the fastest growing performance marketing company in Southeast Asia. Heroleads enables companies to acquire and grow their customers on leading digital platforms and channels (Google, Facebook, Influencer, Line). The company develops Ad-Tech software solutions to scale digital marketing operations across platforms and support its client base with SAAS based Campaign Analytics & Lead Management tools.

Heroleads offers performance-based digital advertisements, the creation of digital creative assets, data analytics & tracking solutions and platform-based influencer marketing to a wide variety of client sectors in Thailand and Indonesia.

Since its establishment, more than 500 companies have partnered with Heroleads to build their digital business and maximize the value of their customer portfolios. Bringing together talent from across the globe, the company strives to digitally transform the Southeast Asian economy by providing innovative technology solutions and performance marketing.

Our clients

Consist of most prominent national and international brands such as Four Seasons, Dumex, Pruksa, Bosch, Pantip, Sansab, Romrawin, JLL, LH Bank etc.

Our vision

To transform Thailand's economy into the digital era by providing innovative digital technology solutions and capitalising on education.

Our environment

Dynamic, International, Innovative, Assertive and Entrepreneurial

Quotes from the Founders

Carlo Herold, CEO & Board Director at Heroleads: "Our aim is to bring customer acquisition to a point, where our customers can simply welcome a newly acquired customer that was identified, pre-qualified, and delivered by Heroleads through the internet. We don’t just run campaigns - but we deliver end-to-end results, and we can prove that!“

If you look forward to taking on a career in a vibrant, fast-growing company that transforms talented people into Heroes this opportunity is for you!