Job description and responsibilities

• Work closely with our partners and end user with existing technical support ecperince.
• Implement and ultimately deliver in an ongoig basis our technical support program for our various products.
• Have a good understanding of IT support/help desk systems.
• Contribute to product inovation via feedback from our customer.
• Manage users blockchain nodes and infrastructure service across a number of cloud service providers.

Job requirements

• Excelant verble and written communication skills (English)
• Proven ability to resolve technical issue raised by clients in an efficient and effective manner
• Testing and documenting software, major release and bog fixes
• Experience with setting up and configuring Docker containers
• Mention any other relevant skills that are preferred but not required.