Tasks & Responsibilities:

• Setup, installation, configuration of new Laptop and desktops (Windows 7 and 10) including basic PC maintenance
• Basic network and Internet troubleshooting, daily system monitoring
• Responsible for onboarding process, including creation of accounts, email and other user request service
• Diagnose/troubleshoot basic tasks on desktop OS and office applications on day-to-day operation for multinational users
• Diagnose/troubleshoot hardware, software, and network performance
• Support users through call/remote for support subsidiaries in Thailand and Asia Pacific 
• Create document such as work instruction, SOP (Standard Operating Procedure), etc.
• Support infrastructure projects in local and a multinational working environment
• Maintain inventory of IT-related assets 

 Requirements: 

• Bachelor’s degree in Computer Engineering, Computer Science, Information Technology or IT related fields
• 5-7 years of experience in the IT support field and system engineer
• Knowledge of Microsoft Office 365, Active Directory, Exchange and Landesk management (Ivanti), MS Server, VMware, TCP/IP and Citrix solutions
• Basic knowledge of networking, including LAN & WAN technologies, and remote access
• Team player and able to work under pressure in a multinational working environment
• Knowledge in ISO 270001 and ITIL will be an advantage
• Good problem-solving skills and organizational skills
• Strong communication skills and service-minded
• Good command of written and spoken English

If you are interested, please click "Apply Now"

Human Resources Department

Krones - Thailand

39th Floor, Interlink Tower 1858/138

Debaratna Rd. Bangna Tai, Bangna, Bangkok 10260

For more information please visit www.krones.com

KRONES - world market leader within food and beverage machinery industry – designs, develops, manufactures and installs both machines and complete filling and packaging lines in a multinational environment, its main customers being multination breweries and beverage producers, pharmaceutical and cosmetics industries. We are in seeking for highly talented individuals who are committed to drive and satisfy the needs of our customers.