• Control and responsible the quality for incoming and outgoing spare parts and machines
• Handle the customer and warehouse enquiries, complaints and analyze defective part and problem
• Responsible to raise claim to vendor
• Contact with vendor about part quality problem and request the corrective action plan
• Support team to communicate with internal quality section or clarify specification with vendor
• Cooperate for checking quality of new part from new vendor and make inspection check sheet to warehouse clerk for comparing new part according to specification and make a quality report
• Prepare a weekly report summarizing the results of quality checking and update status
• Monitor & Follow up claim issues until it is solved completely
• Coordinate with logistic team for returning and delivery the parts to vendor or customer
• Prepare the shipping document for delivery and other documents related to claim activities
• Coordinate and control the material movement at defect storage location on SAP with warehouse team
• Perform any related duties and assigned from supervisor
• Other tasks as assigned

• Minimum Bachelor Degree in Mechanical Engineering
• At least 4-7 years’ experience in quality
• Strong customer orientation, problem solving competence, communication skill, negotiation skill
• Strong Knowledge of Six-Sigma & quality tool training is more advantage
• Good understanding of business process in Beverage and Spare Parts Machinery or similar industry will be advantages
• Ability to handle work activity individually, multiple demands and competing pressures
• Excellent command of spoken and written English language
• Experience with SAP will be advantages

KRONES - world market leader within food and beverage machinery industry – designs, develops, manufactures and installs both machines and complete filling and packaging lines in a multinational environment, its main customers being multination breweries and beverage producers, pharmaceutical and cosmetics industries. We are in seeking for highly talented individuals who are committed to drive and satisfy the needs of our customers.