Product Manager – Financial Services

About Us

• True Money is the leading fintech start-up in SE Asia. Started in 2013 with its HQ in Bangkok, Thailand, we are now operational in Indonesia, Philippines, Vietnam, Cambodia, Myanmar and of course Thailand!
• We are part of the CP Group, Thailand’s largest private conglomerate.
• Our investors include Ant Financial (Alibaba Group), who also collaborate with us on technology.

The Role

Financial Service Product team aims to bring a new suite of financial services to True Money users. You will contribute to the product vision, strategy and execution of one of our product verticals.

You will be working with best-in-class colleagues in a dynamic environment. You will conceptualize, launch and manage products collaborating with other core e-wallet product managers, designers, business and tech teams.

You will manage the roadmap for your vertical, design customer journeys, define requirements, own and meet product KPIs, and lead a cross-functional team through Product Development Lifecycle.

What you’ll do

• You will contribute to the overall Product Visioning, lead your own feature design, user journeys, but also able to dive into details such as processing mappings and requirements writing for products under your responsibility.
• Strong empathy for your customers and use various tools (analytics) and methods (design thinking) to build your product. You will lead the research efforts alongside CX and design teams, to come up with out-of-the-box solutions that fit customer needs.
• Partner up with business functions to conceptualize ideas and features that are aligned to the overall product vision and roadmap.
• Work closely with Technology team and external partners for implementation. This will include writing user stories, managing the implementation schedule, testing, ongoing releases and having architectural discussions with the Tech team.
• You will need to have strong prioritization skills, and able to objectively use value-based methods for what gets into the backlog for implementation. 
• Continuously find ways to improve products under your care, such as improving active users, user retention, conversion etc. Use analytics and data-driven decisions to constantly improve this. 
• Ensure project meets timelines, manage risks and communicate upwards/downwards  
• Comfortable working in a multi-stream environment and continuously engage with other Business teams, Products Owners, Architects to make sure the overall product strategy/features fit into the business vision 

Who you are

• You have a strong Product mindset and able to deliver incremental features instead of perfect solutions 
• You work well under uncertain environments, flexible to change, but also have strong organizational skills that can put problems and teams into structures and actionable solutions.
• You understand that perfect and ideal is not necessary, you are a hustler that can work with people to set incremental improvements every day. 
• You are opinionated, have your own vision, not afraid to say no, but also able to be constructive and lead collaboratively.
• You are able to understand the vision and strategy, have a strong curiosity and challenge the norm, but you can also roll your sleeves up to dive into detailed work.
• You have a technical understanding of what it takes to build and maintain large scale applications and services and you are comfortable participating in architectural and technical decisions in the team
• Strong project management, business to IT translation, agile methodology, design thinking, product analytics skills.
• Excellent conflict management skills, presenter and communicator.
• Technical experience is an advantage but not compulsory. Fintech, Banking/Asset Management/Investment/Insurance, e-Commerce, large scale startup or past digital project experience will be valuable.