Reckitt Benckiser (Thailand) Ltd.

ASEAN Commercial Quality Manager

Reckitt Benckiser (Thailand) Ltd.

ASEAN Commercial Quality Manager

Reckitt Benckiser (Thailand) Ltd.

Job Highlights

  • Quality Manager
  • Commercial Quality
  • Quality Control

Job Description

Job Responsibilities:

  • Provide quality and compliance support for the product portfolio in Thailand
  • Coaching Commercial QA in ASEAN to ensure Quality & Safety of product compliance
  • Ensure on-going quality compliance of RB
  • Lead and co-ordinate the resolution of quality, medical and product safety issues affecting
  • products in market
  • Relentless Obsession with products on shelf – leads intelligent evaluation, interpretation of
  • data and promote actionable tasks, leading remediation drive


  • Responsible to support the GM’s and their management teams to enable them to develop and implement the local Quality Management System (QMS) to ensure fully compliant products.
  • Work with local functions to develop and maintain all relevant procedures in line with the requirements of the Global BMS & associated policies, relevant codes of practice and
  • GMP/GSDP and local requirements.
  • Ensure that QMS is maintained in a state of inspection readiness.
  • Ensure processes are in place to assess the adequacy and effectiveness of the local QMS.
  • Ensure that improvements to products and procedures can be identified and fixed.


  • Change Management: Facilitate the development and maintenance of robust and effective locally-based change control system to ensure compliant Market Authorizations.
  • Training: Train all staff in commercial organization on the requirements of GMP/GDP and the BMS & associated policies.
  • Product Recall – as per the Critical Quality Events and Product Recall SOP establish and communicate responsibilities. Participate in mock recall exercises to confirm adequacy of the local recall procedure.
  • Issues/ complaints management: For quality issues/ complaints originating in the commercial function, carry out investigation and apply corrective and preventive actions to prevent recurrence.
  • Internal auditing: Responsible for implementing the local audit program covering: country businesses, 3rd parties, embellishers and other service providers under scope of responsibility.
  • Maintain a Fit-For-Purpose QMS: Report level of compliance of local QMS versus BMS, Policies and GMP regularly to GM’s, Regional SVP’s, Area EVP’s (with Supply SVP’s on copy) and drive closure of gaps to maintain compliance.


  • Responsible for initial compliance assessment and approval of Distributors & Embellishers handling RB Products.
  • Support the preparation of Technical Agreements (TAs) for Distributors & Embellishers 
  • ensure all quality expectations are included (e.g. change management, product handling,product release, responsibilities).


  • Work with regional and Supply Quality teams to ensure implementation of appropriate controls to ensure consistent quality of products
  • Work with the regional and Supply Quality teams to analyses country product data, CAPA and post-market surveillance information to facilitate Annual Product Quality Reviews.


  • Support local business units in the preparation for and responses to inspections by Regulatory Authorities. Ensure that any CAPA is resolved in a timely manner.

Job Requirements:

  • At least 10 years of experience working in a quality and or regulatory compliance function in a Healthcare, Hygiene, Pharmaceutical, Food, FMCG, or Medical Device related industry.
  • Experience in developing and maintaining a robust QMS in a Healthcare, Hygiene, Pharmaceutical, Food, or Medical Device related industry.
  • Clear understanding and ability to assess and act upon product safety, quality, efficacy and compliance risks.
  • Good understanding of typical regulatory requirements relevant to a regulated product e.g. EU GMP, WHO, PIC/S, CFR 21 Part 111/ 210/ 211/ 820
  • Clear understanding to ensure operations do not compromise the quality of products and can demonstrate compliance with GDP

Additional Information

Career Level
ผู้จัดการ / อาวุโส
Years of Experience
10 ปี
Job Type
งานเต็มเวลา, งานประจำ

Company Overview

About RB:

RB is different: ‘good enough’ isn’t good enough here.

RB is the world's leading consumer health and hygiene company, with sales in nearly 200 countries and operations in over 60 countries. Every day, we strive to find even better ways to give people innovative solutions for healthier lives and happier homes – making a real difference.

If it’s tried and tested, we challenge it. We continually invest in research and innovation to stay ahead of the game. In fact, we are changing the game in consumer health, working with people to challenge conventional thinking – whether it is product, packaging and delivery, consumer information or marketing.  That’s how we keep generating the breakthrough thinking and ideas that built 19 iconic Powerbrands around the world with well-loved names such as Nurofen, Strepsils, Mucinex, Dettol, Lysol, Finish and Vanish.

Ranked in the TOP 20 on the London Stock Exchange, our relentless drive to change the game and outperform has trebled our revenue since 2000 and quadrupled our market cap.

We’re just as demanding of our social and environmental impact too. We’ve cut our carbon footprint by 20% in just 5 years and set new 2020 targets; cutting water use by a 1/3, carbon by a 1/3 again, and for a 1/3 of sales to come from more sustainable products. As one of Save the Children’s largest partners, we are now committed to “Save a Child Every Minute” by helping stop deaths from diarrhoea.

Thrive in a game changing environment of high autonomy and accountability? Keen to be at the heart of the fastest growing health and hygiene company?

Visit for more information on our career opportunities and graduate programmes.

Keep up to date with us on LinkedIn, Facebook, Twitter, Learn how to Brand Me and RB employee blog.

Additional Company Information

Trading and Distribution