World Global Network (Asia) Co., Ltd.
WOR(l)D stands apart as a leader in the global markets of media, mobile and wearable technologies. Employing the brightest minds and best professionals, WOR(l)D constantly invests in great ideas and highly motivated people. Every WOR(l)D product reflects its passion for research, innovation and environmental responsibility.
IT Support & Customer Care (ผู้เชี่ยวชาญด้านเทคนิคและบริการลูกค้า)
เลขอ้างอิงตำแหน่งงาน JTH300003001620804
Job Description and Responsibilities:
- Pick up phone calls and contact customers to provide product information and usage with good service quality.
- Analyze the problems and give solutions to customers and colleagues.
- Examine products once required or when having problems.
- Prepare technical information and matter of related products and services. Able to prepare presentation materials as well as train the customers and colleagues.
- Prepare reports on jobs, problems found, solutions offered as well as recommendations to superior on a regular basis.
- Other related tasks as assigned by superior.
Requirements/Qualifications:
- Male of Female, Thai Nationality
- Bachelor Degree in Computer Science, Information System or related fields
- Experience at least 1-2 years in related filed (preferably in Mobile Technology, Wearable Technology)
- Hard working and able to work under pressure
- Able to work in shift upon request
- Able to travel overseas
- Possess good communication skill in both Thai and English (reporting to Thai and foreigner superiors)
Benefit for regular employee :
- Health Insurance
- Provident Fund
- Annual Vacation
- Performance Bonus
World Global Network (Asia) Co., Ltd.
123 Suntowers Building B, 39th unit 3901-2 ,
Vibhavadi-Rangsit Rd.,Chomphon, Chatuchak,Bangkok 10900
Tel: 093-465-8984