หมายเลขอ้างอิงจ๊อบส์ดีบี: JTH300003002108778
เลขอ้างอิงผู้ประกอบการ V-80915
KEY RESPONSIBILITIES:
- Being responsible for managing the infrastructure and systems across sites with respect to requirements and recommendations from global and regional IS/IT teams.
- Working with the regional and global teams to manage the infrastructure and systems across all respective sites with respect to standards and requirements.
- Contributing to build and communicate the vision of the Hub infrastructure and infrastructure services and serving as a technical expert.
- Participating in overseeing a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support as well as the maintenance. These activities cover a variety of hardware, software, network and service products in an information technology infrastructure environment.
- Leading and participating in local infrastructure/security-related projects.
- Providing internal customers with operational and technical support.
- Analysing and troubleshooting customer problems and advising on appropriate action.
- Pursuing service excellence.
- Providing technical support to internal customers in a professional and friendly manner.
- Performing hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.
- Ensuring that written responses are accurate, professional, clear and concise.
- Ensuring that customers are provided with relevant user guides and advice for future reference.
- Ensuring positive relationships are built and maintained with all involved parties (business, team, suppliers).
- Ensuring that knowledge and experience are well documented and shared with colleagues.
- Ensuring governance processes are implemented and followed.
- Constantly educating the business in the value of IT/constraints of IT.
- Good experience of installation, monitoring and troubleshooting of Wintel Servers/Applications, Network devices, Wi-Fi & Cisco Call Manager.
- Basic understanding of WAN monitoring and troubleshooting.
- Experience in Video conference installation, monitoring and troubleshooting.
- Ability to assist global applications - SAP, Hyperion, Outlooksoft, Magnitude, etc.
jobsDB จะส่ง ใบสมัครของคุณไปยัง PRTR Recruitment & Outsourcing
PRTR Recruitment & Outsourcing
PRTR is looking to speak with the IT Manager who has strong technical and management skills to oversee the projects both domestically and internationally. Our client is one of the well-known international company based in Chachoengsao.
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