As a Head of Customer Service your will own high impact of customer experience to act as the coach and motivator for your team as well as attend to the calls/chat/social media whenever required. You will be accountable for achieving daily targets, operational
quality targets and the performance of your team.
Primary Role Responsibilities
Qualification and Experience
aCommerce is an Ecommerce enabler for businesses in ASEAN. We provide holistic end-to-end Ecommerce solutions covering marketing, channel management, call center, fulfillment and logistics in one integrated platform. Founded in 2013 we are currently 1300 employees and continuously hiring to support our business growth.
Embrace and Drive Change
If you are not prepared to deal with constant change, then you probably are not a good fit for the company. We embrace it enthusiastically, and perhaps even more importantly, to encourage and drive it.
It’s important to constantly challenge and stretch yourself and not be stuck in a job where you don’t feel like you are growing or learning. Our goal is to help employees unlock that potential.