หมายเลขอ้างอิงจ๊อบส์ดีบี: JTH300003002095896
เลขอ้างอิงผู้ประกอบการ 1506670/001
An exciting Head of Customer Care job (x1 vacancy) has just become available at one of well-known Packaging Company based in Bangkok. Reporting directly to Managing Director, this is a role for a Head of Customer Care who is a leader in their field.
About the Head of Customer Care Role:
In this business critical role you will be responsible for defining the broad business development strategy, responsible for the sales target in Thailand. You will also take the lead providing direction to all sales and marketing-related activities.
The salary range is 150,000 - 200,000 THB per month + Bonuses + Medical Insurance.
Key Responsibilities:
- Build and maintain strong, long-lasting client relationships
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Collaborating with internal departments to facilitate client need fulfilment
- Resolving complaints and preventing additional issues by improving processes
- Assist with challenging client requests or issue escalations as needed
To succeed in the role, you must have proven track record in managing sales teams and preferably in B2B Sales.
Key Requirements:
- Entrepreneurial mindset and instincts
- Experienced in managing team at least three years
- Ability to work with different team across the internal organisation (R&D, supply chain, production) and communicate some level of technical concepts effectively
- Experienced in managing customers in FMCG is preferable Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
This packaging company needs no introduction and is recognised as the leader in their field of expertise. With great clients and known for their corporate entertainment, they've won many awards. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant. The firm is also very focused on developing and training their people to the highest standards.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Head of Customer Care job.
Apply today or call me to discuss this new opportunity.
Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551
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Robert Walters Thailand
Robert Walters Thailand
Robert Walters is one of the world's leading global specialist recruitment consultancies. The Robert Walters brand stands for innovation, vision and leadership in the global recruitment market.
Robert Walters specialises in permanent and contract recruitment across all industry sectors and all levels of seniority, and our clients include leading investment banks, multinational blue-chip commercial organisations and innovative SMEs. Our international network and global brand presence, along with our unrivalled professionalism and specialist knowledge, ensure that we offer only the highest quality of service to both our clients and candidates.
Established in London in 1985, the Group now operates across 30 countries. Robert Walters Thailand manages the careers of high calibre professionals in the fields of accounting & finance, banking & financial services, engineering & manufacturing, general management, HR, IT, legal, pharmaceutical & healthcare, sales & marketing, and supply chain, procurement & logistics.
An award-winning business, Robert Walters has a proven track record of providing high quality recruitment services and our success is further endorsed by the many awards we have won over the years.
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