Reeracoen Recruitment Co., Ltd.

Head of Call center(Assistant Manager)*Viphavadi (38k-45k) [JOB ID:57352]

Reeracoen Recruitment Co., Ltd.
ตำแหน่งงานนี้มีการระบุเงินเดือน
ลงประกาศเมื่อ 26 Jan 2021

Head of Call center(Assistant Manager)*Viphavadi (38k-45k) [JOB ID:57352]

Reeracoen Recruitment Co., Ltd.

ไฮไลท์เด่นของงาน

  • Bachelor degree in related fields
  • 5 years’ of Call center or Customer Service field
  • Good command of English

รายละเอียดงาน

Salary : 38,000-45,000  THB
    
Industry : Finance(Other)
    
Location : Viphavadi 60
    
Work Type : Mon-Fri 8:00-16:30
    
Job descriptions
  • Training, coaching and leading call center representatives as they provide support for customers.
  • Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
  • Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize. Efficiency and customer satisfaction.
  • Taking on other tasks or projects to support employees, and call center operations.
General qualification
Must

  • Male or Female , Thai national, Age 30-40
  • Bachelor’s Degree in any field
  • At least 5 years’ experience of Call center or Customer Service field
  • Able to drive and have Driver License
Advantage
  • Experience in Avaya System is advantage (Avaya call center system)
  • Proven experience of managing day to day performance of call center team
  • Proven experience of managing day to day performance of call center team.
  • Excellent communication skills across channels, problem-solving skills, ability to work independently and find answers.
  • Have good attitude, service mind and interpersonal skill (Contact with Customers)
Benefit package
  • Cost of living:1,000THB/month
  • Car allowance:5,000THB/month
  • Social security
  • IPD-OPD  (TOKIO MARIN)
  • Life Insurance
  • Provident fund  
  • Bonus(3-4 months/Based on company profit & own performance)
  • Dental allowance: 5,000THB/year
  • Training
  • Outing Trip
  • Health Check-up
Contact (ติดต่อ)
Time: 8.30 am-5.30pm
Office Number: 02-2539800
Website : http://www.reeracoen.co.th
Instagram : reeracoenthailand
Facebook : Reeracoen Recruitment

รายละเอียดเพิ่มเติม

ระดับตำแหน่งงาน
หัวหน้างาน
ระดับการศึกษา
ปริญญาตรี
อายุงาน
5 ปี
ประเภทการจ้างงาน
งานเต็มเวลา, งานประจำ
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As your Partner For Successful Recruitment

Employment is important judgement, influencing the development and growth of the company.

For creating a great encounter between a company and job seeker.

We thank for the encounter with every client who chose us, and support for successful recruitment as their partner. That is our wish.