Our client is a services company specializing in engaging with good customer service and improving the performances of businesses.  

Responsibilities: 

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat, and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improving the client’s experience by driving optimal and appropriate product adoption.
• Providing pre and post-sales assistance for all applicable products.
• Becoming an expert on all social media Advertising solutions.
• Having the ability to identify trends and solve problems.
• Providing vital product insights & feedback from their own experience using social media products and sharing feedback from online media Advertisers.
• Being a champion and producing success stories for advertisers who have had success in growing their business by using social media products.
• Using a variety of tools to be able to properly communicate and drive Advertiser’s business to success.

Qualifications:

• Bachelor’s Degree in any field.
• 1 to 3 years working in a digital marketing/online sales organization.
• Knowledge of MS Office and use of voicemail and electronic mail systems.
• Excellent communication skills: verbal, written, listening skills.
• Able to relocate to Malaysia (Depends on the situation).

Location: Work from home for 12 months in Thailand and must relocate to Malaysia (depends on the situation).

More than just a recruitment company. At PRTR, we have been a part of our customers’ success for 27 years as their total HR solutions partner. With 450 dedicated professionals and over 11,000 outsourced staff, we are here to be Your Partner In People because PRTR believes in the power of people.