A Level 2 Desktop Support Engineer is required by a leading global technology company who are looking for the ideal candidate to join them as a full-time employee in their client’s Klongluang,
As Level 2 Support Engineer, you will be providing 2nd line Desktop Support to Enterprise users of MS Windows Operating Systems and hardware, assist with building and deployment of new desktop/laptop hardware,
support mobile devices and manage tickets using the company’s chosen ITSM tool.
This is an excellent opportunity for Service Desk Engineer/Desktop Support Engineer with at least 2 – 3 years’ experience in the relevant field.
Essential Skills for the Level 2 Desktop Support Engineer:
- Candidate with ability to work in a Full-time position
- A passion for IT and providing excellent customer service
- Knowledge of MS Office and associated applications
- Knowledge of, or competency in, PC, laptop, printer & hardware repair and maintenance
- Ability to work autonomously as well as part of a team
- Excellent troubleshooting skills and a willingness to resolve issues
- Fluency in both written and spoken Thai and English
Desirable Skills for the Desktop Support Engineer:
- Technical skills in hardware trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc.
- Technical skills in Microsoft Windows operating systems and desktop applications including exposure to MS Office 365
What’s in it for the Desktop Support Engineer?
Catherine Ho is responsible for this position. She is a member of our Recruiting Team and is looking forward to receiving your message.
- A secure job in an exponentially growing international company
- Strong team spirit and a great working atmosphere in a friendly team
- Direct and open communication
- Very good opportunities for professional and personal further development thanks to our human resources development programme
- Mentoring programme to get you started with the support of an experienced colleague
- Lots of room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decision making processes
- A company that is not only continuously commercially successful but also provides a sense of purpose: Hemmersbach Rhino Force is our environmental protection organisation protecting one
of the most endangered species on this planet (rhino-force.org) and Hemmersbach Kids Family to take care of orphans