True Digital & Media Platform Company Limited

Cyber Security Analyst

True Digital & Media Platform Company Limited
ลงประกาศเมื่อ 08 Mar 2021

Cyber Security Analyst

True Digital & Media Platform Company Limited


  • Bachelor degree in science or engineering
  • Performs real-time monitoring of security alerts
  • Able to work in Shift Hours


The Cyber Security Analyst provides 24x7 eyes-on-glass service; formed from a team of security analysts with some years of experience.  The monitoring and identification tier are responsible for the real-time monitoring and identification of security incidents.  Analysts staffed at Level 1 monitor the MDR Centre main channel event streams within the MDR Centre security information and event management (SIEM) platform and other MDR Centre tools. They identify suspicious activity, open an incident investigation and perform preliminary investigation to validate the incident.  If the incident is determined to be more complex and requires more time and/or deeper expertise to analyse, the Tier 1 – Analyst will transfer the open investigation to Tier 2 for further analysis and escalation.

Key Responsibilities
  • Performs real-time monitoring of security alerts generated by various MDR tools deployed by True Digital.
  • Investigates potential security incidents under the guidance of playbooks and procedures.
  • Analyses and assesses security alerts.
  • Validates, classifies and opens security incident cases or escalates to Level 2 analysts.
  • Serves as a primary contact point for reporting potential security incidents.
  • Document security incidents as identified by the case management process.
  • Provides feedback on enhancing the operations of the cyber security operations centre.
  • Responds to security alerts generate within the SLA time window.


  • Bachelor degree in science or engineering is preferable.
  • Analytical and problem-solving skills are required.
  • Some working knowledge in operating SIEM solutions.
  • Knowledge and/or experience with common security tools such as anti-virus, intrusion detection and firewalls are required.
  • Knowledge and/or experience with Microsoft Windows and Linux operating systems is required.
  • Knowledge and/or experience with network protocols such as TCP/IP, Syslog, DNS and NetFlow is required.
  • Experience in networking or application development is preferred
  • Knowledge and/or experience with databases is preferred.
  • Knowledge and/or experience with security vulnerability assessment tools is preferable.
  • Good English communication, including conducting presentations and creating security incident reports, is required.
  • Working experience in a MDR Centre, Security Operations Centre (SOC), Managed Security Service (MSS), or enterprise network environment
  • Able to work in Shift Hours


งานเต็มเวลา, งานประจำ


Digital revolution is happening simultaneously all around the world, especially here in Thailand. Consumers are becoming increasingly digital in their lifestyles; they use their phones to pay, grab a taxi, order food, shop online, and the list goes on. Merchants are becoming digital, they are accepting digital payments and digital loyalty cards. Companies are becoming digital, they are leveraging technology and data analytics to improve their business. Because of this digital shift in consumers, merchants and enterprises, it is no surprise that the country itself is actively participating in the digital transformation as well. True Digital Group wants to be the enabler of that digital transformation. We want to enable the digital lifestyle of Thai consumers and be relevant in whatever digital needs they may have in their lives. Correspondingly, we are owned by the CP Group, one of the world’s largest conglomerates that holds tremendous power in influencing the economy in Thailand. CP Group always puts Thailand first; whatever the country needs, CP will provide. Because we are a digital business of CP, it became our mission to transform Thailand, first and foremost. Our scope is without limits. Whatever is going to be relevant in the digital transformation of Thailand – we will do. Whether it’s consumers, merchants, or enterprises. Whether that’s mobile, clouds, IoT, cyber security, analytics or virtual reality – we will explore. Hence, we are looking for people that are equally excited about our mission. We are going through the most crucial and challenging stages in building a company of our dreams. If you want to be part of the start of something big and be the pioneer of the digital world, we are the place to be. Embark your journey here with us and together, we will become the major enabler of this digital transformation in Thailand.