RGF HR Agent Recruitment (Thailand) Co., Ltd.

Customer Service Center Manager (70K-120K) (SDG-54275) /ผู้จัดการศูนย์บริการลูกค้า

RGF HR Agent Recruitment (Thailand) Co., Ltd.
Salary negotiable
Posted on 27 Nov 2020

Customer Service Center Manager (70K-120K) (SDG-54275) /ผู้จัดการศูนย์บริการลูกค้า

RGF HR Agent Recruitment (Thailand) Co., Ltd.

Job Highlights

  • degree or master’s degree in Business Admin
  • 8 to 10 years of hands-on customer services
  • Good command in English both spoken and written

Job Description

<Job Responsibilities>

  • Managing performance of technical team including responsibility for utilizing resources on cost/budget and service.
  • Managing performance of customer service at service center.
  • Managing information of watch repairing team including sufficient spare parts management.
  • Managing KPI target, able to analyze cause and develop the action plan.
  • Has strong analytical, and problem solving.
  • Good management and communication skills.
  • Manage and evaluate teams to improve performance by monitoring and manage project performance.
  • Able to operate and manage multi-task / various projects.
  • Responsible for the abnormal complaint handling of the product from client, improve the report response, supervise the technical, and improve the problem found in advance.

<Necessary Skill / Experience >

  • Thai nationality , Male, age 35-45 years old
  • Bachelor's degree or master’s degree in Business Administration or related field
  • Strong leadership in customer service and technical.
  • 8 to 10 years of hands-on customer services and watch repairing experience in the field of "Watch" industry or related field.
  • Good command in English both spoken and written.

<Preferable Skill / Experience>                               

  • People management experience

Languages skills

English: Conversational Level

Japanese: None

Workplace Area: MRT Phetchaburi , Bangkok
Working Hour: 8:30-17:30(Monday - Friday (No Saturday work))

About the Benefits
Salary: 70,000–120,000 THB

About the company
Products: Sales of watches for TH market
Business Type:
Apparel / Accessories;Everyday Goods / Toys

*** Please submit your resume with recent photo, your current & expected salary, and reference:   Customer Service Center Manager (70K-120K) (SDG-54275)

*** Any query regarding this Job or application method, please call Tel. 02-021-0333 

RGF HR Agent Recruitment (Thailand) Co., Ltd.

689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306
Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 1011
Tel: 02-021-0333

Website : www.rgf-hragent.asia/en/thailand

Additional Information

Career Level
ผู้จัดการ / อาวุโส
Years of Experience
8 ปี
Job Type
งานเต็มเวลา, งานประจำ

Company Overview



RGF stands for RECRUIT GLOBAL FAMILY, a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd.

They created this brand out of our commitment to take on a new challenge to leverage on Recruit Group's more over 50 years of industry experience and business network in Japan, to provide new opportunities to their clients across the region.

RGF HR AGENT takes charge of RGF's business entity in general recruitment services. We provide total human resource services to clients at every stage of staff placement. At the same time, we assist job-seekers in various ways to find the right job according to their individual preferences and experiences.

Their company's status as the Japan's #1 market share holder in human resource, temporary staffing, and job advertisement field makes it possible for them to provide high quality total human resource management services not only in Japan but across the region. RECRUIT = RGF will continue to take up the challenge to be the #1 recruitment agency in Asia, beyond national boundaries.

Additional Company Information

ประเทศไทย (ภาษาอังกฤษ)