Customer Service (Onboarding team) [E-Commerce / Start up]

ลงประกาศเมื่อ 13 Jan 2021

Customer Service (Onboarding team) [E-Commerce / Start up]



  • Customer service
  • Administration
  • Sales support


FazWaz is redefining real estate in the consumer's favor. We combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. At FazWaz, you'll have the tools and support you need to thrive in a dynamic, tech-savvy environment where you can grow your career. And unlike other brokerages, we offer all full-time employees the same top-tier benefits. If you're passionate about delighting customers and transforming the real estate industry, join us. 

As a FazWaz Customer Service (Listing Admin), you'll support a team of FazWaz business by assisting with all aspects of the home listing ranging from new project developments, resale properties across sales and rentals covering the entire country. 

The Role

  • Assist with all the property (Home, Condo) listing in website (Detail, Content, photo) related to owners request
  • Use your market knowledge and our custom-designed tools to keep sellers informed about pre-listing activities related to their home sale
  • Retrieve property details and update any missing information and input to the FazWaz.com
  • Answer client's questions and be their guide through the Property listing process onto FazWaz.com
  • Coordinate introductions to sales agents for property inspections or discussions
  • Established and connect with real estate developers, homeowners and management companies to onboard their properties to be serviced by FazWaz network of agents

Skills & Experience

  • Good English reading, writing and speaking skills
  • Experience using customer relationship management tools to communicate with clients
  • E commerce, Digital platform, Back end system experience is a plus
  • Experienced and strong ability with Microsoft Excel
  • Cool and calm demeanor when communicating with agents and clients
  • Strong sense of accountability for the customer experience
  • Great organizational skills
  • Attention to detail; nothing gets pass you
  • Open for both Thai (and) Vietnamese applicants

What We Offer

  • Competitive salary plus commission
  • Start-up and multinational environment
  • Standard business hours Monday - Friday, 9am - 6pm
  • Friday early finish work at 5 pm
  • Inspiring culture with casual dress code, happy hours, and more


3 ปี


FazWaz.com is a Thailand's leading hybrid property and technology platform aimed at helping consumers find their next home or investment.

Now operating in all 6 major locations across Thailand, live in 6 languages (Eng, Thai, Chinese, Russian, French & German) serving customers looking at purchasing properties, land, businesses or projects. 

We partner and power some of Thailand's leading media companies giving us unparalleled reach within Thailand and international.