Business: Bakery and drinks
Title: CRM Manager
Location: MRT Phetchaburi
Salary: Maximum 115,000 THB / Month
- Lead the CRM team for running the CRM operation for the customer who hold the member card to enhance the customer satisfaction in the services and increase customer's brand loyalty
- Creating and developing the marketing campaign for all membership both online channel and offline channel. Dealing with partner companies to convince them to join the company campaign
to maximize the customer satisfaction and the profit of both company and partners
- Coordinate with other internal party in for ensuring the smooth CRM and marketing campaign operation
- Monitoring the membership database management to ensure the security of member's data.
- Be the head of the membership card mobile application development. Create the concept of application development and closely coordinate with developer team to deliver the proper
application in accordance to customer's need
- Conducting customer behavior analysis for leading to develop the CRM plan.
- Identifying the market opportunity for seeking the new business growth opportunity of the company
- Analyze the cost of each CRM project. Manage and control the project to run efficiently in accordance to received budget
- Male or Female 40 - 50 Years Old
- Good Command of English (TOEIC 600+)
- At least 7 years of experience in CRM 7 years of experience in CRM
- Strong experience in being management role in CRM function
- Experience in setting up the CRM strategy plan for Retail or Food & Beverage Business
- Travel Allowance
- Annual leave
- Life Insurance
- Medical Insurance
- Variable bonus (pay twice a year)
- Provident fund
- Food Allowance
All applications will be treated in strict confidence.
All material submitted in connection with your application will become part of our confidential recruitment files.
We regret that only shortlisted candidates will be notified.
Kelly Services Staffing & Recruitment (Thailand) Co., Ltd. (A PERSOLKELLY Company)
27th Floor, Empire Tower 3, Unit 2707,1 South Sathorn Road,
Yannawa, Sathorn, Bangkok 10120 | Thailand
Contact Person: Ms. Anuthida Chalermsirichat
** Email: Anuthida_Chalermsirichat @ kellyservices.co.th **