TDCX (Thailand) Ltd.

Community Operations Specialist – Sri Lanka

TDCX (Thailand) Ltd.
ตำแหน่งงานนี้มีการระบุเงินเดือน
ลงประกาศเมื่อ 02 Mar 2021

Community Operations Specialist – Sri Lanka

TDCX (Thailand) Ltd.

ไฮไลท์เด่นของงาน

  • Fluency in English, & Tamil
  • Content review and investigate
  • Build the safe communities

รายละเอียดงาน

     Are you a content reviewer who wants to be part of our team for one of the biggest BPO in the world? Are you passionate, driven, and can deliver outstanding customer service experience?

     We are looking for a Community Operations Specialist to join our growing family. Come home and start your #BeHappier journey with TDCX today!

Top reasons to work here:

  • Group life insurance starting on day one
  • Monthly performance bonuses upon regularization
  • Premium & Instagrammable workspaces
  • Free overflowing coffee and cookies
  • Learning courses to help you grow
  • Career development programs
  • Engagement activities like free food day, raffles, birthday treats, anniversary gifts, contests and much more! 

What is your mission?

As a Community Operations Specialist you will be working with our Social Media Account to deliver #happier customer experience. You will support one of the leading social media platform, help to build safety communities, and investigate issues and resolve this incident. 

You are also required to perform these job functions:

  • As part of international team, you will support one of the leading social media platform
  • You’ll help build safe communities for millions of people around the globe
  • Assist our community members accurately and on time
  • Investigate and resolve issues that are reported on platform such as requests for account support and reports of potentially abusive content
  • Review reported content and respond to user inquiries with high quality, speed, empathy and accuracy

Who are we looking for?

  • Fluency in written and spoken English, & Tamil
  • Bachelor's Degree is required
  • 3 years experiences in any field
  • A deep interest and understanding of online media and social networks
  • Awareness of current cultural, political and social events in Thailand
  • Goal-oriented work approach and flexibility
  • Can start immediately

Who is TDCX?

We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, Mainland China, Japan, India, Romania, Spain, and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.

We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.

Our company has won over 270 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

รายละเอียดเพิ่มเติม

ระดับตำแหน่งงาน
ระดับเจ้าหน้าที่
ระดับการศึกษา
ปริญญาตรี
อายุงาน
3 ปี
ประเภทการจ้างงาน
งานสัญญาจ้าง, งานเต็มเวลา
เว็บไซต์บริษัท

ข้อมูลบริษัท

We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, Mainland China, Japan, India, Romania, Spain, and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.

We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.

Our company has won over 270 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

ข้อมูลบริษัทเพิ่มเติม

สวัสดิการและสิ่งจูงใจอื่น ๆ
สิทธิการเบิกค่าทันตกรรม, ประกันชีวิต, ประกันสุขภาพ, เงินโบนัสตามผลงาน