Diebold Nixdorf (Thailand) Company Limited

Business operation specialist

Diebold Nixdorf (Thailand) Company Limited
ลงประกาศเมื่อ 16 Oct 2020

Business operation specialist

Diebold Nixdorf (Thailand) Company Limited


  • Competitive compensation
  • Career progression
  • Global company


Job Title: Transformation & Business Operations Manager

Location (City, Country): Bangkok, Thailand

Eligible to Work Remotely: Yes

As part of Diebold Nixdorf’s Transformation, the Transformation & Business Operations (BO) Manager will work cross functionally to lead and rollout the Future Mode of Operations (FMO) in the country.

Job description

  •     To lead and execute the agreed requirements for the Future Mode of Operations (FMO) of the transformational projects necessary to deliver the post transition outcomes contractually committed to the customer and internally to deliver the cost savings as per the account financial model.
  •     The FMO consists of implementation of DN processes, procedures, services and the migration of hardware and software.
  •     To perform Due Diligence and continues till the agreed Transformation activities are completed to the satisfaction of the Client Executive (CE) and the customer. 
  •     Deliver all aspects of the Transformation Program across all in-scope Line of Business (LoB) and functions in the country.
  •     Orchestration of all activities requiring internal DN or 3rd party inputs or dependencies.
  •     Identifying and engaging the required resources to complete the Transformation Plan.
  •     Provide standard reporting and updates on Transformation Program progress to the CE, Services Delivery Manager (SDM), and Customer on a regular basis, including executive score cards.
  •     Coordination of dependencies between transition and transformation.
  •     Progressive handover of FMO to the BAU organization (LoB and support functions).
  •     Accountable for transformational commitments, programme management, cost saving programmes and blue print adoptions in the country.
  •     Responsible for Operation KPI, supporting Services Quality Continuous Improvement (SQCI) initiatives and training.

Position requirements

  •     Master or Bachelor’s degree in Mechanical/ Electrical/Electronic engineering or related field.
  •     Minimum 10-15 years of active experience in Project/ Program Management and integrated Service Delivery experience from a vendor perspective.
  •     Good communication, interpersonal skills and a team player.
  •     Ability to lead and adapt in a “change” environment to deliver and achieve the Future Mode of Operations (FMO) state.

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.


2 ปี


Diebold Nixdorf (Thailand) Co.,Ltd.

Diebold, Incorporated, located in Canton, Ohio, USA was founded in 1859 as a security equipment company. Today, Diebold is a world leader in providing integrated self-service terminals, security systems, software solutions and services. Diebold manufactures, sells and services a wide range of products and service solutions including

  • Automated Teller Machines
  • Electronic Security
  • Physical Security
  • Facility products, such as under counter equipment, safes, vaults and pneumatic drive-up delivery systems.
  • Software and systems for global financial and commercial markets
  • Integrated access management systems
  • Point-of-sale terminals
  • Health care industry storage and inventory control systems
  • Project management services, and network solutions.
  • Election systems

Diebold employs more than 15,000 associates worldwide with international offices located in over 90 Diebold, the world’s first ATM (Automated Teller Machines) manufacturer, has been at the forefront of the industry for over 140 years.

Diebold products have been well-known among Thailand’s banking businesses since 1985, originally known as Phillips and Interbold – IBM. Due to the high quality of our products and capability to provide excellent services, we are trusted by every recognized bank in Thailand to be their ATM and service provider.

Diebold Nixdorf (Thailand) Co.,Ltd., a wholly-owned subsidiary of Diebold Incorporated, was established in January 1999, with a registered capital of 30 million baht. We sell and provide maintenance services for Diebold ATMs throughout Thailand. We also serve as the regional center in South East Asia for Technical Support, Depot Repair Center, Logistics and Training Center.

Diebold’s main office, situated on Sathorn Road, is the home of our Sales, Finance & Administration departments, Electronics Security and our North Bangkok Service Operations Facility is located at Muangthong Thani. With our strong network coverage of Greater Bangkok, we continuously provide the best product value and premier service of self-service terminals in order to support and enhance our customer’s business. In addition, we offer professional support throughout suburban Thailand with nearly 40 Service Centers and over 300 associates


One powerful partner for your total security technology needs. Simply put, we are experts in providing scalable, customizable security solutions - integrated multi-site access control, CCTV and communications solutions. One unified system. One unified partnership. Anywhere in the world. Let us deliver a turnkey solution fully integrated and engineered to address your business needs. Whether your business occupies a building, forms a campus, produces energy, transports people, heals and protects, or makes the world a better place to live, we can help you achieve your security and communications objectives. Anywhere in the world. All the time.

Diebold provides security and facility solutions that:

  • Increase productivity
  • Improve customer service
  • Reduce costs
  • Enhance security for assets and people

From the burglar resistant safes and vaults that earned Diebold its reputation as a security expert, to electronic security systems, physical security equipment and the industry's leading monitoring services our products are backed by:

  • Continuous research and development
  • Quality manufacturing processes (ISO 9000 Certified)
  • A knowledgeable professional sales staff

An unparalleled service organization We provide the right products, the experience to help you make the right choices, the expertise to install and integrate our products into your existing system, and the service you expect to keep everything operating at peak efficiency. We can develop and install a system for almost any application in any industry sector.

  • Access Control & Security
  • CCTV & Recording Systems
  • Physical Systems
  • System Design & Integration
  • Security Monitoring
  • Support & Maintenance


ประเทศไทย (ภาษาอังกฤษ)