DHL Supply Chain (Thailand) Ltd.

Warehouse Operation Manager - Retails (Work at ฺBang Na 1 position, Wang Noi 1 position)

DHL Supply Chain (Thailand) Ltd.
Salary negotiable
Posted on 18 Oct 2020

Warehouse Operation Manager - Retails (Work at ฺBang Na 1 position, Wang Noi 1 position)

DHL Supply Chain (Thailand) Ltd.

Job Highlights

  • Experienced in logistics operation field
  • Experienced in P&L Management preferred
  • Good in English communication required

Job Description

Overall Responsibility:

To manage the warehouse operations of new or expansion of DC (Distribution Centre) to ensure smooth and effective operations in order to achieve the set objectives, targets, and goals within the set budget.

Location : Bang Na 1 position, Wang Noi 1 position


Key Activities | Impact:

  • Implement operational strategies with direct impact on the objectives and on the operational results of the DC within the scope of responsibility.
  • Make decisions and recommendations in order to achieve operational and cost effective results, prevent delays in assigned work, and eliminate the risks of considerable expenditures of time, human resources and/or funds.

Key Activities | Customers & Stakeholders:

  • Accountable to his/her direct superior for the delivery of operational results
  • Provide support and coordination to peers on the implementation of company policies, programs and initiatives required of his/her involvement
  • Assist superiors in maintaining and enhancing relations with the customers.
  • Meet and communicate with the customers on a regular basis in order to understand and fulfill their requirements
  • Provide leadership support to his/her operational teams

Key Activities | Problem Complexity & Process:

  • Coordinate and control the operations activities in the DCs of responsibility
  • Work closely with the Contract Manager – Logistics; in managing DCs in accordance with determined methodologies
  • Drive and closely control DCs within the scope of responsibility to ensure that the operational teams provide smooth warehouse operations and stays within the budget
  • Recommend an organizational structure for the respective DCs which clearly outlines responsibilities and accountabilities
  • Identify where the operations should be improved - then, develops and implements initiatives and processes for warehouse operations
  • Identify and analyze operational problems in the respective DCs and develops solutions to enhance operations
  • Set KPIs, targets, and goals for monitoring and evaluating operations and cost effectiveness.
  • Ensure that appropriate operations-related information is correctly and efficiently stored and processed and made available at all times
  • Drive and control the effective use of the DCs resources in order to stay within an approved budget
  • Ensure that the respective DCs comply with prevailing legal and statutory requirements in all aspects.
  • Develop a culture of quality, service excellence, and cost consciousness in the respective DCs
  • Procure transportation services and provides controls to ensure effective and on-time delivery of goods
  • Coordinate and control outsourced labor providers to continuous and reliable services
  • Provide managerial controls over the use of tools and equipment to ensure that they are in good working condition and sufficiently available and ready for use at all times
  • Participate in safety committee initiatives - allows and support staff to participate in safety committees as required.
  • Advise and trains employees to carry out potentially hazardous work practices
  • Ensure that the employees comply with the rules, regulations, instructions, orders or measures relating to work safety.
  • Conduct Hazard Analysis with Safety Committees and inform the employees of the hazards in the workplace.
  • Check the performances of the place of operations according to the work plan, project or measures on work safety.
  • Comply with company HS&E policy and procedures.
  • Ensure the conduct of annual drills of emergency and evacuation as required by the law or company policy.

Key Activities | People Management:

  • Oversee overall people processes within the scope of responsibility to ensure compliance with Human Resource policies
  • Estimate staffing needs and schedules and assigns work to subordinates
  • Coordinate with the HR Department in the recruitment and selection process of managerial positions
  • Develop and evaluates performance targets and goals
  • Provide leadership and motivation to all staff within the scope of responsibility
  • Identify and supports subordinates in training and development needs
  • Promote career development
  • Ensure the promotion of discipline amongst employees within the scope of responsibility
  • Manage underperformance of subordinates


  • Thai Nationality
  • Minimum 7 years of experience in warehouse operations / logistics & supply chain management
  • Experienced in managing people in various operations from middle to large scale
  • Customer service / customer relationship management required
  • Project management with strategic thinking skills
  • Cross-cultural management skills
  • Good presentation skill and ability to communicate effectively in English
  • Financial and budgeting skills, experienced in P&L Management
  • Negotiation skills

Additional Information

Career Level
Years of Experience
5 years
Job Type
Full Time, Permanent

Company Overview

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 470,000 employees, we provide solutions for an almost infinite number of logistics needs.  

DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

DHL Supply Chain (Thailand) Ltd. No. 9 G Tower Grand Rama 9 (North Wing) 26th Floor Unit No. GN01 and 27th Floor Unit No. GN01-04 Rama 9 Road, Huaykwang, Bangkok 10310

Additional Company Information

Benefits & Others
Dental insurance, Medical insurance, Performance bonus, Transportation allowance