Shopee (Thailand) Co., Ltd.

Warehouse IT Support Team Lead (Warehouse : Bangna KM 23)

Shopee (Thailand) Co., Ltd.
Salary provided
Posted on 01 Mar 2021

Warehouse IT Support Team Lead (Warehouse : Bangna KM 23)

Shopee (Thailand) Co., Ltd.

Job Highlights

  • Has experienced in people management or team lead
  • Good leadership skill
  • Good command of English

Job Description

Job Description

  • Provide day-to-day support to ensure smooth running of computer, network devices, printers as well as support end users’ needs
  • Coordination with HQ about any IT related policy
  • Troubleshoot and resolve application issues, maintain and update technical support documentation
  • IT Asset Management - managing and procuring IT asset, including computer, notebook, telephone, and etc.
  • System Administration - monitoring and troubleshooting
  • Server Administration for maintaining, monitoring and administering computer networks and related computing environments
  • IT infrastructure and system monitoring and reports
  • Network device, telephone system, application server setup and maintenance
  • Office IT security and antivirus implementation and monitoring
  • Other duties include performing first level troubleshooting and support on scheduled Server Backup

Requirements

  • Degree in Computer Sciences or Information Technology
  • 3 years working experiences in IT support/Infrastructure
  • Requires in depth knowledge of Windows and Mac OS. Knowledge of PC hardware, software, and networking protocols is essential
  • Basic knowledge in administrating of Linux servers
  • Knowledge of basic setup of Cisco equipment Switches /IP Phones/ Wireless Access Points ( WAP) / Wireless Controllers
  • Understanding of TCP/IP and IP addressing, LAN Technology including Ethernet and Ethernet switching, and routing fundamentals is required
  • Strong analytical and troubleshooting skills
  • Ability to quickly identify problems and implement solutions with minimal downtime
  • Ability to communicate effectively both orally and in writing
  • Good leadership skill
  • Good command of English
  • Be able to work at Shopee Warehouse (Bangna Km 23)

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
3 years
Job Type
Full Time, Permanent

Company Overview

Create history with us! 
It’s quite the journey, and we’ve just begun…

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines, Sea is a leader in digital entertainment, e-ecommerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

The Shopee team comprises over 8,000 employees from across the region, and with our rapid expansion, we are constantly on the lookout for potential young talents who have the passion and drive to become part of a fast-moving and dynamic team. Do check out our career website https://careers.shopee.co.th/ for our available positions!

Additional Company Information

Benefits & Others
Dental insurance, Flexible working hours, Life insurance, Medical insurance, Performance bonus, Transportation allowance, Travel allowance