Job description

10. 执行和跟进门店的日常运营，包括但不限于店外市场活动及销售渠道拓展活动等。
1. Accompany users and their friends who visit the store throughout the entire process, ensure a good interactive experience, and convey GWM values;
2. Understand user needs and pass on potential users to sales consultants/product experts to continue their services;
3. Assist sales consultants and product experts provide , including test rides and other activities;
4. Assist users in redeeming gifts with points, and keep inventory sufficient and clean;
5. Provide high-quality services to users and create a pleasant experience that exceeds customer expectations;
6. Collection and analysis information of users and potential users, and manage customers in a hierarchical manner and provide customer care regularly;
7. Member club management, innovative application of big data, centering on customer perception, and provide customers with surprising services;
8. Recommended user center solutions, such as App and membership services, establish long-term and stable partnerships with users;
9. Assist sales consultants/product experts and other team partners to solve user problems and complaints;
10. Perform and follow up the daily operations of the store, including but not limited to off-site marketing activities and sales activities.

 Qualifications

1. Outgoing and caring, elegant in conversation, likes to communicate with others, excellent communication skills, able to talk easily in a group;
2. Able to create an excellent user experience in a very active environment, energetic;
3. Have good customers communication skills and the ability to resolve customer complaints;
4. Have a strong team spirit;
5. Have good self-management and self-learning skills.

Great Wall Motor Company Limited (hereinafter referred to as "GWM") is a world-renowned SUV and pickup manufacturer. It was listed on the Hong Kong Stock Exchange in 2003 and the Shanghai Stock Exchange in 2011. By the end of 2018, its assets had reached 111.8 billion yuan.GWM owns four brands, which are HAVAL, WEY, ORA and GWM Pickup.
The products cover three categories: SUV, passenger car and pickup. With over 70 holding subsidiaries, GWM has more than 59,000 employees. On July 10, 2018, GWM and BMW Holding B.V. formally signed a joint venture agreement to establish Spotlight Automotive Ltd.On Feb,17 2020 GWM and GM sign agreement for purchase of GM thailand Rayong Manufacturing Facility.