User Experience officer-Showroom Urgently!!! (หลายอัตรา)

Salary provided
Posted on 21 Jan 2021

User Experience officer-Showroom Urgently!!! (หลายอัตรา)


Job Highlights

  • More than three years of work experience
  • Can speak English or Chinese
  • Luxury, hotel, resort industry related

Job Description

Job description

10. 行和跟进门店的日常运,包括但不限于店外市售渠道拓展活等。
1. Accompany users and their friends who visit the store throughout the entire process, ensure a good interactive experience, and convey GWM values;
2. Understand user needs and pass on potential users to sales consultants/product experts to continue their services;
3. Assist sales consultants and product experts provide , including test rides and other activities;
4. Assist users in redeeming gifts with points, and keep inventory sufficient and clean;
5. Provide high-quality services to users and create a pleasant experience that exceeds customer expectations;
6. Collection and analysis information of users and potential users, and manage customers in a hierarchical manner and provide customer care regularly;
7. Member club management, innovative application of big data, centering on customer perception, and provide customers with surprising services;
8. Recommended user center solutions, such as App and membership services, establish long-term and stable partnerships with users;
9. Assist sales consultants/product experts and other team partners to solve user problems and complaints;
10. Perform and follow up the daily operations of the store, including but not limited to off-site marketing activities and sales activities.


1. Outgoing and caring, elegant in conversation, likes to communicate with others, excellent communication skills, able to talk easily in a group;
2. Able to create an excellent user experience in a very active environment, energetic;
3. Have good customers communication skills and the ability to resolve customer complaints;
4. Have a strong team spirit;
5. Have good self-management and self-learning skills.

Additional Information

Career Level
Entry Level
Years of Experience
3 years
Job Type
Full Time
Company Website

Company Overview

Great Wall Motor Company Limited (hereinafter referred to as "GWM") is a world-renowned SUV and pickup manufacturer. It was listed on the Hong Kong Stock Exchange in 2003 and the Shanghai Stock Exchange in 2011. By the end of 2018, its assets had reached 111.8 billion yuan.GWM owns four brands, which are HAVAL, WEY, ORA and GWM Pickup.
The products cover three categories: SUV, passenger car and pickup. With over 70 holding subsidiaries, GWM has more than 59,000 employees. On July 10, 2018, GWM and BMW Holding B.V. formally signed a joint venture agreement to establish Spotlight Automotive Ltd.On Feb,17 2020 GWM and GM sign agreement for purchase of GM thailand Rayong Manufacturing Facility.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Housing allowance, Life insurance, Medical insurance, Performance bonus, Travel allowance