NES Fircroft is now enhancing their coverage to focus more on permanent Recruitment and Personnel Solution service. Now we're looking for Technical
Support Specialist as detail below;
Responsible for both inside and outside office on technical support for products and applications.
Provides product information, troubleshooting of oil analysis and other technology related tasks to
support front line sales.
Acts as technical consultant to sales, A ”go to” person for all technical
related matters. Provides troubleshooting in the field together with sales team and customers.
Coordination role between technology, field
sales and customers on product stewardship, product integrity related issues and general quality concerns.
reporting tools that are identified for Thailand, Laos and Cambodia and prepare report to regional product stewardship.
competitive product information and feeds to marketing and technology. Source of customer information on types of product and application inquiries.
Technical letter as customer needs such as product compatibility, product performance claim, failure analysis, critical chemical components in products and OEM approval.
up-sell and value enhancement opportunities and feeds to sales representatives for follow up and potential sales leads. Supports value-based selling.
in customer and frontline sales representative training on product and application fundamentals including oil analysis interpretation and replacement products.
sales team on used oil data analysis to ensure sales team interpret data properly and customers are well informed of the results.
degree in Science, Engineering (Mechanical or Chemical) or Chemistry
least 8 years of work related experience
and exposure from various applications in lubricants, automotive, additive and chemical industries is a plus
leadership, organization skills, and interpersonal skills
planning, strategic thinking, and analytical skills
communication skills in in Thai and English.
in Microsoft PowerPoint, Word & Excel
to travel across Thailand including some weekends (Saturday & Sunday)
If you need the further information, please feel free to submit CV to
varisa.sangsuwan @ fircroft.com (อีเมล์ติดกันหมด)
22nd Floor, 2202 Pacific Place II Building, 142
Sukhumvit Road, Bangkok,, Thailand 10110
02 653 2947 Ext 114