jobsDB ref: JTH300003001695190
Employer Ref. Panee2015*
Role Objectives
To support with after-sales / spare parts services to sales companies in East Asia, South Korea, distributors appointed by EMA-India and other distributors in Asia in the near future.
Mission
Total involvement in :
- Product Technical documentation preparation process,
- Identifying other sources and / or alternative parts in facilitating common usage and reducing duplicated inventory holding of parts that are compatible,
- Liaising with Quality engineers, R&D,Product development , suppliers and other after-sales functions in driving the process in ensuring spare parts availability & continuity in conjunction with product phase-in / phase-out timing,
- Liaising with Quality engineers, R&D,Product development , suppliers and other after-sales functions in driving the process in ensuring Product technical document availability & continuity in conjunction with product phase-in / phase-out timing,
To assist Quality Engineers with technical support to sales companies where necessary.
Key Operational Responsibilities:
- To assist in the full preparation of Product technical documentation –define spare part list draw up exploded view diagram, upload / publish the documents on TDS.
- To liaise with spare parts planner and recommend parts Part Type support the IP process (IP = Initial Purchase ) for spare parts with Group and OEM suppliers
- To liaise with spare parts planner to drive and recommends consumption parts by Product technical support LTB process- (LTB = Last-time-buy ) for spareparts with Group and OEM suppliers, to continue serviceability of products at End-of-life where continuity of supply is at risk or will be stopped,
- To help identify and confirm suitability of substitutable / compatible parts where a specific part may stop production,
- To track & maintain ECN and service bulletin relationship to part numbers,
- To liaise with Product development and Product training for conduct training support ,
- To perform Product
- Technical support quality Issue and /or conduct verification in case of dubious / unidentified parts or suspected epidemic failure during receiving at the field.
- To perform operation product training center
POSITION REQUIREMENTS:
Required Profile
- 5 years technical experience in repairs & servicing of appliances,
- Warehousing and spare parts picking experience preferred,
- Oral and written knowledge of English, Chinese / Mandarin is highly preferable.
- Good computer skills ( Excel / Access, Pdf, Powerpoint , Word )
- Experience in White Goods or Durable Goods industry preferred
- Experience in refrigeration and airconditioner cooling cycle experience with relevant latest technology
Technical Competencies
- Bachelor Degree in Electrical or Electronic Engineering
- Oral and written knowledge of English, Chinese / Mandarin is highly preferable.
- Good computer skills ( Excel / Access, Pdf, Powerpoint , Word )
Overall Competencies
- Strong, trustworthy team-player – able to work well with various functions in the organization
- Results driven & quick learner,
- Eye for details.
Soft Competencies
- Ability to communicate well with suppliers and across functions,
- Strong co-operation and team playing approach,
Interested persons, please send a letter of application, accompanied by a resume in English with a recent photo stating qualifications, experience and expected salary to:
ELECTROLUX THAILAND CO., LTD.
14th Floor, Electrolux Building.
1910 New Petchburi Road, Bangkapi,
Huay Kwang, Bangkok 10310
Tel. 0-2725-9100 or by
Please visit our website : www.electrolux.co.th
jobsDB will send your application for review directly to Electrolux Thailand Co., Ltd.
About Electrolux Thailand Co., Ltd.
Electrolux is the world’s leading international appliance company. We are a part in the daily life of hundreds of millions of families around the world.
Each year. Some 55 million consumers in more than 150 countries choose our products, such as cookers and cooktops, ovens, fridges and freezers, dishwashers, washing machines, tumble dryers, room air conditioners and vacuum cleaners. That translates to two products bought from us every second, every day of the year.
At Electrolux we share a common goal – to make everyday life easier and more enjoyable. Our people work to reach this goal and they all contribute to the Group’s success. With a presence in more than 100 countries Electrolux is a truly international company, which gives opportunities to succeed and professionally grow.
Something suspicious? Report this job ad