Monroe Recruitment Consulting Group Co., Ltd.

Technical Support Engineering Manager (Building automation), Bangkok, Thailand

Monroe Recruitment Consulting Group Co., Ltd.
Salary provided
Posted on 21 Jan 2021

Technical Support Engineering Manager (Building automation), Bangkok, Thailand

Monroe Recruitment Consulting Group Co., Ltd.

Job Highlights

  • Smart Building Technology
  • New industrial innovation
  • Fast growing company

Job Description

Salary: Attractive

Additional Benefits: Attractive

Company Profile

Executive recruitment company, Monroe Consulting Group Thailand is recruiting on behalf of the global electronics home appliance manufacturer. The company operates its multiple production facilities in Asia. Our respected client is seeking a candidate with excellent technical support experienced in smart building automation industry.

Job Summary

Technical Support Engineer Manager will work with sales, marketing, and customers to come up with product solution as well as demonstrate of product’s application. Candidate will provide technical support to commercial parties. This is an excellent job opportunity for a motivated professional looking to take his or her career to the next level in an exciting industry.

Job responsibilities

  • Providing technical support to sale team. Response to customer applications in pre-sales and technical support in post-sales situations.
  • Assist the sales team and aware of the sales situations, be able to quickly analyze technical problem through customer’s sample evaluations, recommend and implement a solution to meet the customers’ requirements.
  • Deliver effective presentation and demonstration of technical solutions to both large and small technical and non-technical audiences. 
  • Preparing software and hardware to demonstrate product and system capabilities during trade shows, preparing and conducting technical seminar presentation, and supporting beta customers.
  • Provide front-line technical support. Interface and coordinate with technical support group to meet customers’ satisfaction.
  • Participate in network planning with customers to provide guidance on applications, usage, integration, and best practices.
  • Active contribution with Marketing and Sales teams
  • Regularly conduct product training courses to customers
  • Required 15-25% cross-region travel time.

Job Requirements

  • Bachelor or master’s degree in an engineering field such as Computer Science, Electrical Engineering, Mechanical Engineering, Optics or equivalent.
  • Proficient in at least one programming languages. Understanding of the PC and networking environment is an absolute must.  
  • Devoting to achieving team goal, and to helping customer to solve their problem in a timely and satisfactory manner. 
  • Hands on experience in Sales or service function from Building Automation Companies or System Integrators.
  • Strong B2B connection with Key Accounting leaders or EPC’s in Thailand.
  • Candidate should have good communication, interpersonal, technical, organizational, and presentation skills, good analytical and problem-solving skills.
INTERESTED? All applications will be treated in the strictest confidence. If you are a suitable match for this position please simply click the APPLY button below and please ensure that your CV is a WORD document and not a PDF

Additional Information

Career Level
Senior
Qualification
Degree
Years of Experience
7 years
Job Type
Full Time

Company Overview

THE COMPANY

Monroe Consulting Group is a leading provider of senior human resource capital, specialising in servicing the worlds emerging economies within the Professional Services, Technology, Industrial, Health and Consumer Goods sectors. Established in 1998, we have offices in Thailand, Indonesia, Malaysia, The Philippines, China, and Vietnam.

OUR BRAND

Our brand is built around quality, professionalism, and very high ethical standards. Our Recruitment Consultants are all highly trained and work unique specialist markets which truly allows them to understand the needs of both our clients and candidates. In a world where quality attracts quality and results can be all that matter, Monroe is your committed advocate and the best external ambassador you could ever wish for.

AWARD WINNING RECRUITMENT

Monroe Consulting Group has won a total of 25 international recruitment awards to include being voted Best Recruitment Company APAC 5 times, Best Overseas Operation twice and Best In-House Trainer at the Global Recruiter Awards. We also been voted Best Consultancy at The Thailand Expat Awards and Best SME at the Thailand Entrepreneur Now Awards.

WHAT OUR CLIENTS THINK

"Monroe have been superb, their customer service is great. The team there respond very quickly and go above and beyond to help throughout the recruitment process. I am always impressed with the service orientation I find when I interact with the Monroe team.” People & HR Manager - FMCG

“Monroe Consulting played a big role in expanding our organization. They understand our business, our requirements, and provide good information about the market. We are very happy with the quality of the candidates they present, and exceeded our expectations in coordinating with candidates, starting from setting up the interviews, up to the closing stage. We appreciate their honesty and professionalism. We would rate the service that they provide as excellent!” HR Director - Manufacturing

Additional Company Information

Benefits & Others
Five-day work week, Medical insurance, Performance bonus, Transportation allowance, Travel allowance