RGF HR Agent Recruitment (Thailand) Co., Ltd.

Technical Support Associate (Japanese Speaking) (30K-46K) (SDG-55887)

RGF HR Agent Recruitment (Thailand) Co., Ltd.
Salary provided
Posted on 27 Nov 2020

Technical Support Associate (Japanese Speaking) (30K-46K) (SDG-55887)

RGF HR Agent Recruitment (Thailand) Co., Ltd.

Job Highlights

  • Bachelor's degree in any related fields
  • Provide first line technical support for Japanese
  • BTS Thong Lor, Bangkok

Job Description

<Job Responsibilities>

  • Provide first line technical support for Japanese professionals, our largest group of learners
  • Communicate directly with the learners in writing, in both English and Japanese, to troubleshoot and resolve issues which prevent them from using our application
  • Ensure that learner accounts are correctly configured, and cooperate with our European-based IT team to resolve complex technical incidents
  • To ensure a smooth product experience for our learners you will regularly analyze, act upon, and share operational data with other Department teams
  • Write and maintain our operational knowledge base as well as learner-facing help materials.
  • Other tasks as assigned

<Necessary Skill / Experience >

  • Thai nationality, Male / Female, 22-35 years old
  • Bachelor's degree in any related fields
  • Good command of Japanese skill (Reading and Writing)
  • Good command of English (at least CEFR C1 level)
  • Welcome new graduate with rerated internship experience (customer service)
  • Knowledge and a keen interest in how operating systems and software work
  • Troubleshooting skill, apply logical thinking and problem-solving skills to your day-to-day work
  • The ability to perform basic mobile & desktop application
  • Excellent interpersonal skills
  • Able to work without the need for close supervision, carrying out your duties punctually and following processes accurately

<Preferable Skill / Experience>

  • Experience of working in a technical support or customer service role
  • Experience of working with data visualization tools

Languages skills

English:Business Level

Japanese: Business Level 

Workplace Area:BTS Thong Lor, Bangkok

Working Hour:8:00-17:00(shift working (day/night) 2 days off/week Sunday only for work 4 hours)    

About the Benefits

Salary:30,000–46,000THB                                                                                                                                 

About the company

Products:Education / Training / School;

Business Type: Education / Training / School;

Keywords


HOW TO APPLY

*** Please submit your resume with recent photo, your current & expected salary, and reference:

Technical Support Associate (Japanese Speaking) (30K-46K) (SDG-55887)

*** Any query regarding this Job or application method, please call Tel. 02-021-0333 

RGF HR Agent Recruitment (Thailand) Co., Ltd.
(株式会社リクルートホールディングスタイ法人)

689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306
Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 1011
Tel: 02-021-0333
Website : www.rgf-hragent.asia/en/thailand
find us on Facebook:RGF Thailand

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

OPPORTUNITIES FOR LIFE

http://www.rgf-hragent.asia/en/thailand

RGF stands for RECRUIT GLOBAL FAMILY, a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd.

They created this brand out of our commitment to take on a new challenge to leverage on Recruit Group's more over 50 years of industry experience and business network in Japan, to provide new opportunities to their clients across the region.

RGF HR AGENT takes charge of RGF's business entity in general recruitment services. We provide total human resource services to clients at every stage of staff placement. At the same time, we assist job-seekers in various ways to find the right job according to their individual preferences and experiences.

Their company's status as the Japan's #1 market share holder in human resource, temporary staffing, and job advertisement field makes it possible for them to provide high quality total human resource management services not only in Japan but across the region. RECRUIT = RGF will continue to take up the challenge to be the #1 recruitment agency in Asia, beyond national boundaries.

Additional Company Information