PRTR Recruitment & Outsourcing

Systems Engineer (Bangna)

PRTR Recruitment & Outsourcing
Salary provided
Posted on 27 Nov 2020

Systems Engineer (Bangna)

PRTR Recruitment & Outsourcing

Job Highlights

  • Thai Nationality, Age Not Over 45 Years
  • 2-7 Yrs in Windows Server, Virtual Machine, Etc
  • Good Command of English

Job Description

Our client is a unified communications company, the firm has pioneered providing contact center services in Thailand.

Job Descriptions:
 
Pre-Sales Support 
  • Preparing the equipment, component and site preparation for product demonstration process with knowledge and technical consultant to pre-sale and sale.
  • Being responsible for the technical support to the pre-sale, sale on clarifications pertaining to customer queries on the products.
Post-Sales Support
  • Handling the preparation and implementation of the project and to ensure timely execution.
  • Coordinating with the customer, relevant authorities, M&E contractors, project partner and all other parties involved in the project to ensure smooth implementation.
  • Preparing and compiling customer’s data file for submission upon project commissioning.
  • Conducting the training to the customer before the cutover of the systems if necessary.
  • Servicing the customer within the service policy and service mind.
  • Being responsible for the preventive maintenance service.
  • Coordinating with the team to resolve all issues within the required timeframe.
  • Recommending appropriate changes to all policies and procedures.
  • Providing required coaching to the team.
  • Helping support team to solve the Cisco case within time-line (Second priority).
Qualifications:
  • Thai Nationality.
  • Bachelor Degree/Master Degree in IT/Computer Science Engineer, Computer Engineer or related field.
  • 2-7 years of experiences in Implementation, Technical Support and Troubleshooting of Windows Server, Virtual Machine, VMware Enterprise, Linux Products.
  • Knowledge and/or experience in Voice Recorder or Fax Manager will be an advantage.
  • MCSA/MCSE/ VM Certified is an advantage.
  • High responsibility, Service-minded, Self-motivated, Confident, Good personality, Independent and friendly characteristic.
  • Able to work on any critical situation and time pressure.
  • Command of English (Can communicate for work).

Additional Information

Career Level
Middle
Qualification
(N/A)
Years of Experience
N/A
Job Type
Permanent
Company Website

Company Overview

More than just a recruitment company. At PRTR, we have been a part of our customers’ success for 27 years as their total HR solutions partner. With 450 dedicated professionals and over 11,000 outsourced staff, we are here to be Your Partner In People because PRTR believes in the power of people.

Additional Company Information