Schaeffler Manufacturing (Thailand) Co., Ltd.

Specialist, AAM Customer & Supply Chain Management

Schaeffler Manufacturing (Thailand) Co., Ltd.
Salary provided
Posted on 20 Apr 2021

Specialist, AAM Customer & Supply Chain Management

Schaeffler Manufacturing (Thailand) Co., Ltd.

Job Highlights

  • Customer services
  • Supply Chain Management
  • CS

Job Description

Goal of position:

To provide sales report and administrative support to all customers for Automotive Aftermarker in South East Asia. 


  • Bachelors’ degree in Business management, Engineering, or related field.
  • At Least 3 years’ experience in Customer Service handling International business.   
  • Good communication in English language.
  • Strong communication and problems solving skills
  • Knowledge of SAP and MS Office will be an advantage.

Role and Responsibility:

  • Full administrative support to Sales department.
  • Attend and respond to customer needs or enquiry in a professional manner.
  • Submission of accurate quotation to customer timely including cross referencing and material status check.
  • Ensure accurate pricing in customer's Purchase Order is as per quoted before processing.
  • Ensure customer's Order Confirmation tallies with the Purchase Order.
  • Maintain and update customer backorder list.
  • Upon customer confirmation, issue Delivery Note to warehouse and follow up on timely packing list completion from warehouse.
  • Order book management.
  • Generate invoice and prepare release memo for goods collection by customer.
  • Monitor on customer overdue payment and follow up with customer for payment to reduce DSO.
  • Proactively align and agree with customer on regular shipment schedule to improve Delivery Reliability KPI.
  • Execute purchasing functions from PR/PO creation and order confirmation to monitoring of stock available to deliver at supplier side
  • Work and coordinate closely with IC/external suppliers to ensure efficient supply chain operations at all time to support the business.
  • Review purchase planning and coordinate order changes with IC/External suppliers
  • Monitor supplier delivery service level and solve backlog issues with IC/external suppliers

Additional Information

Career Level
Years of Experience
2 years
Job Type
Contract, Temporary

Company Overview

As a leading global supplier to the automotive and industrial sectors, the Schaeffler Group has been driving forward groundbreaking inventions and developments in the fields of motion and mobility for over 70 years. With innovative technologies, products, and services for CO₂-efficient drives, electric mobility, Industry 4.0, digitalization, and renewable energies, the company is a reliable partner for making motion and mobility more efficient, intelligent, and sustainable. The technology company manufactures high-precision components and systems for drive train and chassis applications as well as rolling and plain bearing solutions for a large number of industrial applications. The Schaeffler Group generated sales of approximately EUR 14.4 billion in 2019. With around 83,700 employees, Schaeffler is one of the world’s largest family companies. With almost 2,400 patent applications in 2019, Schaeffler is Germany’s second most innovative company according to the DPMA (German Patent and Trademark Office).

We are looking for you to strengthen our team as

Additional Company Information

Motor Vehicles
Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Work from home