ONSITE Engineer JOB DESCRIPTION:
- Responsible for the planning, coordinating, controlling and participating in all equipment service, installation, qualification and support activities.
- Involve in the preparation and implementation of a comprehensive preventive maintenance
- schedule, equipment continuous performance improvement.
- Responsible for work simplification, method and technical improvement program.
- Travel to different part of Thailand (Petchaburi, Ayuttaya, Chon Buri or any part of thailand) to support customer/training when required.
SPECIFIC RESPONSIBILITIES:
- Participate, engage in and coordinate all service activities at customers sites including installing, maintaining, repairing, programming, calibrating and verification of the
- Trouble-shoot and repair equipment and liaise with the other Engineering teams to address and resolve machine related issues.
- Implement and schedule preventive maintenance activities and programs.
- Maintain service records and document trends in warranty issues.
- Handle customers' complaints and service inquiries relating to the equipment.
- Prepare recommended spare parts lists for equipment
- Track and assemble spare part orders for shipping.
- Coordinate with Operations to obtain resources for performing service support.
- Coordinate availability of internal and customer's resources for service, installation and
- maintenance to achieve minimum disruption to downtime.
- Sourcing and build Thailand supplier supply chain to prepare for future build in Thailand
- Adhere to all company policies and procedures and be compliant with ISO quality
- Adhere to all health and safety rules and procedures.
- Diploma /Bachelor degree in Mechanical/Electrical/Mechatronics Engineering
- 3-5 years of working experience in automation equipment
- Experience in vision, laser, material handling, mechanical and electrical will be an advantage
- Willingly to work overtime when required
- Able to speak and write English will be advantage.