DCSS (Thailand) Co., Ltd.

Senior /System Engineer

DCSS (Thailand) Co., Ltd.
Salary provided
Posted on 23 Feb 2021

Senior /System Engineer

DCSS (Thailand) Co., Ltd.

Job Highlights

  • Challenging Role
  • Career Development
  • Open Communication

Job Description

Responsibilities:

  • Hardware installation & implementation
  • Identify and find solutions to hardware issue
  • Provide technical support in troubleshooting and problem- solution on hardware level
  • Major in HP,IBM or Dell server and storage trouble-shooting and maintenance
  • Provide consultation about computer hardware in server and storage
  • Responsible for monitoring, investigating and handling incidents/cases
  • Escalate unresolvable cases to L2 team in professional way
  • Documentation of technical knowledge in manual and sharing
  • Able to be onsite service in Bangkok and upcountry
  • Able to arrange several issues in the same time
  • Maintain good relationship with customers

Requirements:

Ideally, candidates should have more than 5 years of experience in similar capacity and possesses the following:

  • At least Bachelor's Degree in Computer Engineering/ Science or related discipline
  • Experience in Infrastructure Technology
  • Strong in HP Server and Storage hardware configuration will be an advantage
  • Be a quick learner in acquiring new system skills and work with new technologies 
  • Capable of using operating system: Microsoft Windows, Unix, ESXi are preferable
  • Proficiency in solving computer hardware related issues for IBM, DELL, EMC
  • Able to provide step by step technical help, both written and verbal
  • Strong senses of customer service and team spirit
  • Good verbal and written communication skills in English and Thai
  • Able to perform after office hour standby and support

DCSS (Thailand) Co., Ltd.

128/67 Phaya Thai Plaza Building, 

6th Floor, Room N, Phaya Thai Road,

Bangkok,10400

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
5 years
Job Type
Full Time, Permanent

Company Overview

Incorporated in Singapore in 2011, DCSS Technology started as an Independent service provider for enterprise systems support services specializing in hardware maintenance services, and since then we have broadened our expertise to provide enterprise solutions and services covering system integration services, operating system services, managed IT services and professional services covering all major OEM brands from industry-leading vendors.

DCSS stands for Data Center Solutions and Services. Our tagline or mission is Encompassing Global “IT” Solutions. The past few years our business have branched into Hong Kong, Malaysia, Thailand, and Indonesia.

Such rapid footprint growth was achieved by our team of people who possesses unmatched experience in strategy, sales, customer experience, technical and product knowledge in the technology and computing industry. We continue to invest in our people because we believed in meeting and exceeding the expectation of our customers will promote customer retention and customer stickiness, in-short Loyalty. Our first customer is still with us today. Today, our technical or field engineer accounts for 70% of our staff in the Asia Pacific region. Currently, we are supporting over 5,000 systems (servers, storages, and networks) in the Asia Pacific region and covering enterprise customers across all industries via our partners.

Additional Company Information

Benefits & Others
Five-day work week