dtac

Senior Manager, IT System Analysis and Platform

dtac
Salary negotiable
Posted on 22 Feb 2021

Senior Manager, IT System Analysis and Platform

dtac

Job Highlights

  • Experience as System Analyst
  • Project-driven culture with excellent reward
  • Flexible working hrs, Work from home

Job Description

Level : Senior Manager

Job Overview:


The dtac Fighter Brand represents a new way of doing things in mobile. We believe in giving customers only what they truly need from their mobile network: a device, talk time and mobile data. Our customers are trend setters who like to make smart choices and interact with our services purely online. We eliminate all the extraneous details that don’t add value for our customers – fancy stores, persistent salespeople, complex offers – and pass the cost savings straight to our customers. As a Head of IT Operations, you will be responsible for overseeing the whole IT solutions and operational activities of the Fighter Brand.

Principal Accountabilities:
  • Own the overall IT solutions for the fighter brand, focusing on the billing system and integration with other systems.
  • Work with the product team, to discuss the business requirements and provide the solution design for the new features.
  • Coordinate business requirements, solution design, impact, workaround discussion among internal teams and vendors/partners.
  • Coordinate testing processes and manage software releases among multiple vendors to ensure the smooth/continuous product upgrades.
  • Manage all communications with the system vendors, including product acceptance, managed services, etc.
  • Manage IT operations team to support day-to-day issues and coordinate with dtac infrastructure team to ensure the system is in operable health.
  • Actively identify areas of improvement of the overall systems.
  • Support business operation teams (finance operations, marketing, etc.) and the customer support team to ensure they can execute their tasks smoothly.

Qualifications:

  • Bachelor degree in IT-related fields. 
  • Minimum 5 years’ experience in IT system implementation, Telco-related experience is a plus.
  • IT skills: Webservice (REST), UNIX (shell script), Java, SQL, XML. Agile is a plus.
  • System Analyst background is preferred. 
  • Proactive with supportive mindset and can-do attitude.
  • Sound judgment, with excellent analytical and problem solving skills.
  • Strong interpersonal skills with experience working across teams.
  • Strong communication skills, with fluency in both English and Thai is a must.

Why join us?

  • We know your work life balance is important: Do not worry about your leave anymore! Additional from standard leave you still can take leave to join any program to develop your skill or CSR activity by not involved with your annual leave.
  • Live with peaceful: As health is important, we are providing you a great insurance package with cover to your life, health and any accident also your dental care and eyeglasses.
  • Saving for your future: More than provident fund. You have right in company to buy a stock program for employee and Employee Saving Cooperative program.
  • We care your time spent: We have fair evaluation and reward management for everyone.

Location: Chamchuri Square Building - Accessible from MRT Sam Yan

Additional Information

Career Level
Senior
Qualification
Degree
Years of Experience
5 years
Job Type
Full Time, Permanent
Company Website

Company Overview

While technology is dtac's mode of operation, what makes dtac different is how it values its key asset – the people. In dtac, it is the belief shared throughout the company that people are the gear that drives business to its goal. The mentality is reflected through the way our culture is built around people and makes working at dtac an ever-challenging experience with opportunities to learn and create. That's why, every day, dtac is building up a strong force of people with diversified backgrounds and ideas, but with the same goal in mind, and creates one organization-wide team under the spirit of "One dtac"

Come join and grow with us at dtac.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Free shuttle bus, Life insurance, Medical insurance, Performance bonus, Work from home