EMCS Thai Co., Ltd.

SENIOR APPLICATION SUPPORT

EMCS Thai Co., Ltd.
เงินเดือนสามารถต่อรองได้
ลงประกาศเมื่อ 13 Jan 2021

SENIOR APPLICATION SUPPORT

EMCS Thai Co., Ltd.

ไฮไลท์เด่นของงาน

  • Bachelor's Degree with major in Computer Science
  • 3-5 years experience in Web Application support.
  • Experience in Web Service Technology.

รายละเอียดงาน

Responsibilities:

  • Investigate technical support issues raised by the client and swiftly provide a workaround/resolution within the required SLA
  • Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving service incidents following the defined incident management process
  • Review and prioritize technical and operational support issues from clients, escalate to related party and follow-up for solution/fix to resolve support tickets
  • Participate in post-incident review to identify the root cause of a service disruptionand preventive actions, and prepare an incident summary report to stakeholders
  • Ensure problem prevention methods are continually applied to improve service levels
  • Conduct knowledge sharing sessions for other team members to improve their technical knowledge and skills

Qualifications :

  • Bachelor's Degree with major in Computer Science, Information Technology, Business  Computer or related field.
  • Experience in web-based architecture or information architecture.
  • 3-5 years experience in Web Application support.
  • Strong knowledge of Microsoft SQL Database, SQL command is a must.
  • Experience in Web Service Technology.
  • Strong analytical & problem solving skills, conceptual thinking.
  • Positive attitude, collaborate, and ability to support or work with team.
  • Enthusiastic, able to work under pressure, and Service mind.
  • Good written and verbal communication skills
  • Experience in Motor Insurance business will be advantage.

Benefits:

  • Social Security
  • Provident fund
  • Group health insurance, Dental benefit Bonus
  • Fixed Bonus
  • Annual Outing
For more information about EMCS Thai:

Qualified candidates please submit your resumes stating present and expected salary & package details via Apply Now.  

48/21 Soi Rajchadapisek 20, Rajchadapisek Road, Samsennok, Huaykwang, Bangkok 10310

Tel : 02-011-8600 #700  http://www.emcsthai.com

รายละเอียดเพิ่มเติม

ระดับตำแหน่งงาน
Middle
ระดับการศึกษา
Degree
อายุงาน
3 years
ประเภทการจ้างงาน
Full Time, Permanent
เว็บไซต์บริษัท

ข้อมูลบริษัท

URGENTLY REQUIRED !!!

EMCS Thai Co., Ltd. is the well established online service provider for Motor Claim Management Platform with 92 % Market share. We connect Insurers ,Surveyors, Garages, Authorized Dealers, Windscreen shops, Parts suppliers, salvage agents and many other parties in the supply chain throughout Thailand.

With our steady business expansion, we are looking for well-qualified and motivated individual to join these challenging positions.

ข้อมูลบริษัทเพิ่มเติม

ประเภทธุรกิจ
สวัสดิการและสิ่งจูงใจอื่น ๆ
Five-day work week, Life insurance, Medical insurance, Performance bonus