jobsDB ref: JTH300003002105635
Job purpose
The Retail Area Manager will work directly with retail management to evaluate overall operations of retail shop and retail F&B. He/She will Provide assessments for each retail shop & retail F&B, while reviewing for efficiency, effectiveness, and accuracy.
Main Job Responsibilities:
Retail Operations
- Manage and oversee retail operational activities in all stores
- Monitor retail stores and ensure company standards are adhered and applied
- Handle customer and staff complaints and feedback
- Reviewing operational challenges to identify issues obstructing performance
- Provide practical solutions for operational challenges in all stores and be the contact person for all retail operational activities
- Evaluate the performance of stores
- Ensure all operational activities adhere to relevant legislations, health and safety regulations and licensing conditions
- Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time
Retail Staff
- Develop and update company’s product knowledge
- Liaising with Human Resources regarding staff related issues
- Ensure full implementation of induction program for new retail staff
- Ensure that retail team adheres and comply to company’s policies and procedures
- Train on a daily basis all retail staff
Retail Sales
- Ensure that the sales goal is clear and achievable by staff
- Manage revenues and cost within allocated budget
- Maintain effective regular communications with relevant personnel at all levels
Retail Stock
- To be able to achieve stock control targets to prevent financial loss.
- Responsible for overseeing wine stock take
Others
- Prepare monthly commissions/incentives/petty cash reports
- Look for new sales development business opportunities
- Report to Retail Head - Thailand
Skill Experience Qualifications :
Specific
- 5 years of prior experience in a similar role
- Experience in effectively managing a sales team
- Sales oriented and cost awareness
- Strong service mind and detail oriented
- Result oriented with systematic report
General
- Proficient in the store’s operational system
- Strong leadership and organizational skills
- Problem solving skills
- Strong written and oral communication skills for managing business
- Managerial and supervisory skill with effective communication skill
- Ability to follow instruction and deliver quality results
- Ability to use Microsoft Office
- Knowledge in retail POS & ERP SYSTEM
- Knowledge/Interest in wine
- Knowledge/Interest in retail business
- Proficient in Thai & English
- Ability to work flexible hours, in the weekends and holidays
jobsDB will send your application for review directly to Wine Connection Co., Ltd.
About Wine Connection Co., Ltd.
Founded in 1998, Wine Connection has developed expertise in offering affordable, high quality and exclusive wines from around the world through owned F&B outlets. The Company targets the region’s growing middle class through a differentiated offering focusing on affordable and quality western food and beverages. Wine Connection has grown to become the leading wine retailer and wine-themed restaurant operator in SE Asia.
Wine Connection operates more than 80 Wine Stores and Restaurants in Thailand, Singapore, Malaysia, and South Korea. The business has a mission of making wine drinking democratic by make it affordable, accessible and simple to enjoy. The restaurants offer a casual dining experience rooted in wine and European Food in an inviting ambience with friendly service.
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