Pacific Tech (Thailand) Co., Ltd.

Post-Sales Technical Support Engineer (2 Positions)

Pacific Tech (Thailand) Co., Ltd.
Salary negotiable
Posted on 01 Mar 2021

Post-Sales Technical Support Engineer (2 Positions)

Pacific Tech (Thailand) Co., Ltd.

Job Highlights

  • Degree/Diploma in IT Networking or equivalent
  • Good IT knowledge in OSI 7 Layer, TCP/IP
  • 2 years of network security skillset

Job Description

Department : Technical & Engineering  

Report to : Technical Consultant Manager

Minimum requirements for this position:
  • Education : Degree/Diploma in IT Networking or equivalent
  • Minimum Experience : At least 2 years of work experience in a SI or distributor environment with network security skillset
  • Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
  • Ability to work under pressure with minimal supervision
  • Excellent in communication and analytical skill
  • Experience in network security projects implementation
  • Positive working attitude and a good team player
  • Willing to work extended office hours and after office hours when needed
  • Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage
Duties & Responsibilities
  • Oversees projects management and implementation;
  • Codify implementation design into documented for end user's record;
  • Conduct training and presentation for team members and end-users;
  • Provide technical testing or support to pre-sales engineer/customer on the network setup;
  • Assist in POC on solutions;
  • Assist on technical communications with customer/partner, to ensure closure of sales order;
  • Ensuring that the solution can deliver on the customer’s requirements;
  • Maintain rapport with customers and competence in managing vendors.
  • Other terms and conditions remain in compliance to the employment contract
Work location: Near BTS Phayathai
Pacific Tech (Thailand) Co., Ltd.
128/385, 35th Floor, Payathai Plaza,Payathai Road,
Thungpayathai,Ratchathewee, Bangkok 10400

Additional Information

Career Level
Entry Level
Diploma of High Vocational Education
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

Pacific Tech is a Value Added Distributor, providing Network/ Cyber Security & Data Protection/ Biz Continuity solutions to various market verticals in the ASEAN region. We have business coverage in Singapore, Malaysia, Cambodia, Myanmar, Thailand and rest of ASEAN countries with over 1,000 Partners over the region. Pacific Tech is currently distributing Arcserve, Druva, Extreme Networks, Final Code, Firemon, Fortinet, Ivanti, Kemp, Lastline, Menlo, Procera, Radware, Rapid 7, SecureAge, SoftFoundry, Sophos, Thales, Varonis & Vasco.

We at Pacific Tech believes in providing Top Class Service by combining our strong technical knowledge & industry leading products from Network and Cyber Security such as Firewall, Antivirus, Content Filtering, Intrusion Prevention, Antispam, Web Application Firewall, DDOS, APT, Encryption, 2 factor authentication, Application Delivery, Internet Access Management, Wan Optimization/ Caching & Deep Packet Inspection to Data Protection such as Endpoint Security, Encryption, DLP, Secure Access, VDI, Backup, File Sharing, Data Analytics & Log Management.

Additional Company Information

Benefits & Others
Five-day work week, Medical insurance