Michael Page

Operation Manager (Land Transportation)

Michael Page
Salary negotiable
Posted on 17 Nov 2020

Operation Manager (Land Transportation)

Michael Page

Job Highlights

  • Growing logistic business
  • Well-invested company
  • Dynamic working environment

Job Description

You will be responsible for leading and strengthening the operations team. You will be able to bring implement practices based on your experience.

Client Details

Leading of business-to-business road transportation. Significantly growth and now expanding and operating in Thailand.


  • Lead, Build and manage operations team
  • Support company to scale up as our market share increases
  • Train, assign, schedule, coach, counsel and discipline employees in operations team
  • Keep track of staffing requirements and hire new talent as needed to correspond with specific duties and skill sets
  • Contribute operations information and recommendations to strategic plans and reviews and prepare and complete action plans
  • Implement production, productivity, quality and customer-service standards
  • Manage shipments that have been booked by customers from pick-up to final delivery
  • Actively liaise with customers and transport companies in relation to active shipments; resolve problems with clients or carriers
  • Troubleshoot shipments that encounter issues (truck breakdown, rejections, delays, etc.)
  • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
  • Ensure all shipment related costs are accurate and updated in the system
  • Follow-up on POD returns with transport vendors
  • Manage the performance of transport vendors and ensure that they follow the customer's SOP's and safety procedures
  • Ensure all activities correct and timely updates


  • Bachelor's or Master's degree in logistics, engineering or other related disciplines
  • At least 10 years of experience in Logistics or freight forwarding, Land transport, Cross-border trucking or Container haulage
  • Proven ability to effectively work together with external transport vendors and partners
  • Understanding the delicate relationship working with customers and sub-contractors, from negotiation till completion of transport delivery tasks.
  • Ability to demonstrate a proven record of success in managing fluctuating volumes in a highly pressurized environment.
  • Excellent English and Thai language skills (both verbal and written)
  • Ability to work in a fast pace, results-oriented environment under minimal supervision

Job Offer

  • Opportunity in a quickly growing organisation
  • Excellent compensation and benefits scheme

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact by calling +66 2 012 5073.

Additional Information

Career Level
Years of Experience
7 years
Job Type
Full Time, Permanent

Company Overview

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.

PageGroup operates through 150 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Thailand, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit www.michaelpage.co.th

Additional Company Information