Omnichannel CRM and Customer Insight

Central Group (Central Group Online)
Salary provided
Posted on 23 Feb 2021

Omnichannel CRM and Customer Insight

Central Group (Central Group Online)

Job Highlights

  • 1 year of experience in Business, Market reserch
  • Experience in data driven and customer facing
  • Fluent in English

Job Description

YOUR ROLE

CRM & Customer insight

  • Responsible for managing customer database to create roll-out CRM projects and promotion campaigns to drive CRM’s KPI.
  • Assist in customer data analysis and manage behavioral reporting in cooperation with The 1 team.
  • Coordinate with teams to secure exposure and visibility in various channels/events/activities in The 1 and other partners to strengthen customer relations & enhance business opportunities for Supersports
  • Explore and propose new campaigns thematic and new ways of executing CRM program.
  • Search for potential partnerships to create mutual benefits for members and maintain relationships with them.

YOUR PROFILE

  • You have strong ability to communicate and coordinate with many teams simultaneously.
  • Fresh grads - 1 year of experience with background in Business, Market research or any fields related.
  • Work Experience: Experience in data driven and customer-facing working environment fresh grads are welcome to apply.
  • You have strong analytical, quantitative, and problem-solving skills and the ability to analyze raw data, draw conclusions, and develop actionable recommendations required.
  • You have good organizational skills with ability to manage and balance multiple priorities.
  • You have salesmanship/ownership to drive KPI.
  • Versatile with ability to work under pressure in a fast-paced, rapidly changing environment
  • E-commerce, advertising, marketing, or public relations experience is preferred
  • Fluent in English and Thai

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
1 year
Job Type
Full Time, Permanent

Additional Company Information

Industry
Wholesale / Retail
Benefits & Others
Dental insurance, Five-day work week, Performance bonus