Leschaco (Thailand) Ltd

Officer, Customer Service Onsite (Emporium Tower)

Leschaco (Thailand) Ltd
Salary provided
Posted on 21 Nov 2020

Officer, Customer Service Onsite (Emporium Tower)

Leschaco (Thailand) Ltd

Job Highlights

  • Knowledge in import , export and customs clearance
  • Experience in customer service or key account
  • Good command in English skills written & speaking

Job Description


Responsibilities

· To manage and extend an excellent service to customer.
· To access SAP system or client’s system.
· To handle the customer service on site and cooperate with LS officer team for import/export shipment.
· To cooperate with operation/customs clearance import/export in solving daily operation problem and report status to customer and GAM.
· To implement and execute work according to work procedure.

Export shipment
    o To book cargo space with carriers and check rate in invoice from carrier. \
    o To prepare & consolidate documentation i.e. export shipment summary, shipment, Invoice, packing list etc. and distribute to carrier and LS SECC.
    o To check and confirm B/L sent by carrier and coordinate with LS officer for pick up document.
    o To prepare and consolidate document (commercial invoice, OBL, DFT form, packing list etc.) and send to overseas consignee via courier.
    o To monitoring shipment status and keep record to customer system.

Import shipment
    o To prepare and consolidate document (commercial invoice, OBL, DFT form, packing list etc.).
    o To check accuracy of document before send to LS SICC/AICC.
    o To check and provide shipment instruction to LS officer (FTA privilege, safety regulations, delivery time limited or any special inquiries).
    o To submit LPI online (FDA, DLD).
    o To monitoring shipment status and keep update to customer on site.

· Any special assignment by superior

Qualifications
· Bachelor’s Degree in Business Administration or other relate
· 5 years experience in relate field
· Experience in similar field, customs clearance, DIW and customer service

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
5 years
Job Type
Permanent

Company Overview

Leschaco (Thailand) Ltd., Leschaco (Thailand) is a German based International Freight Forwarding Company with a worldwide network, offering complete logistic solutions including trucking (general cargo and heavy lifts) air and sea freight, customs clearance (including consultancy services) and warehousing, for import and export shipments. Due to our continuous growth, we are looking for additional employees to complete our team.

Additional Company Information

Benefits & Others
Five-day work week, Life insurance, Medical insurance, Performance bonus