Banyan Tree Hotels & Resorts

Manager, Experience Development

Banyan Tree Hotels & Resorts
Salary provided
Posted on 20 Jan 2021

Manager, Experience Development

Banyan Tree Hotels & Resorts

Job Highlights

  • Strong research and analytical skills
  • Excellent command of the English
  • Minimum 2years work experiencing in a luxury hotel

Job Description

Banyan Tree Hotels & Resorts is currently seeking passionate, dynamic, and positive individual who have knowledge and experience to fill in the position, based in Phuket, Thailand

Manager, Experience Development

Key responsibilities and duties;

To assist and support Brand HQ – Experience Development in ensuring, developing and transmitting the brand’s culture initiatives under Experience Development to associates and guests

  • Responsible for developing, managing and engaging our Innovation Hub
  • Enhancing brand pillars and USP of brands and individual properties Strengthening Banyan Tree service culture by developing, cultivating and embracing the mindset of experimentation and continuous improvement
  • Researching trends and consolidate data from other brand
  • Work closely with key property champions (Especially with Innovation Team and Experience Manager/Champions)
  • Creation of branding and the way to exposing through associates and guests
  • Coordination and execution of initiatives carry out by Experience Development 

 Skills & Qualification;

  • Excellent written and verbal communication skills in English
  • Strong research and analytical skills
  • Ability to think creative and innovatively
  • Basic training skills
  • Analytical skill to identify trends and challenges
  • Minimum 2 years work experiencing in a luxury hotel
  • Experience in Marketing Communication
  • Ability to multitask and engage with various parties are essential
  • Proficient in MS Office; especially in PowerPoint or other design program
  • Able to work in Phuket

The successful candidate will be offered attractive working conditions, together with an excellent remuneration and benefits package commensurately to the position as well as career advancement opportunity within the group.

Please email resume in MS Word format with current & expected salary, & availability to Human Resource Department.

Call for more information: 076 362 300 ext.1508

Please be informed that only short-listed candidates will be notified.

Additional Information

Career Level
Senior
Qualification
Degree
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

Creation and implementation of innovative concepts, products and services that enhances and elevates are our brand promise and brand pillars for all our brands. Crafting’s experience throughout the guest and associate journey that will increase satisfaction and brand advocacy.

Strengthening Banyan Tree service culture by developing, cultivating and embracing the mindset of experimentation and continuous improvement service culture among associates.

Banyan Tree Hotels & Resorts is currently seeking passionate, dynamic, and positive individual who have knowledge and experience to fill in the position, based in Phuket, Thailand

Additional Company Information