Position Lead Logistics Partner Operation Manager (4PL Operation)

Report directly to Head of Lead Logistics Partner (LLP) Operations - ASEAN & Korea
Dotted line report to General Manager - Lead Logistics Partner (LLP) Thailand. 

Responsibilities;

• to prepare and focal for all financial related matter to country billing for IBM LLP, and overall management of contractual measured performance including but not limited to stock count, inventory, transportation, part delivery time order management and others. 
• To ensure all warehouse operation meet the IBM KPI and improve productivity in operation.
• To organize and share monthly business review with customer, warehouse and 3PL transport provider, and freight forwarders.
• To act as focal point for all operations related enquiries and escalations between various stakeholders including relate with IBM LLP (Local and LLP from other countries), IBM warehouse and transportation, 3PL provider, auditors and freight forwarders and others.
• To manage and maintain relationship with IBM, vendors, analyst and internal stakeholders
• To monitor and resolve operation issues, define and implement corrective and preventive actions 

Qualifications;

• Bachelor’s Degree in Logistics Management or Business Administration or related field.
• At least 6 -10 years of working experiences in freight forwarders combined with transport and warehouse operation field with capability or managing the full ambit of transport and warehouse operations in-house and strategic and forward thinking.
• Good communication skills in English and Thai is a must
• Interpersonal skills, excellent teamwork and leadership skills
• Ability to work independently, conscientiously and under pressure
• Problem solving capabilities 
• PC literacy especially skilled in Microsoft Office