Key Account Associate, Grab for Business Thailand

Salary negotiable
Posted on 08 Mar 2021

Key Account Associate, Grab for Business Thailand


Job Highlights

  • key account management
  • sales
  • Relationship Management

Job Description

Our Team:

As a member of Grab, not only will you bring your skill sets to drive your team forward, but you will also develop your untapped potential and be inspired by some of the most amazing minds in the industry. Our team consists of both young and experienced individuals who are tenacious, motivated and energized by the fact that we exist to make a change - have a societal impact in Southeast Asia.

Grab for Business is the B2B SaaS team within Grab that helps to simplify business transportation, corporate food and delivery as well as related services for companies across Southeast Asia. We actively engage with top companies and top brands across the region and its imperative that we drive successful key account management in our organisation. To this end, we are looking for a strong Key Account Manager in our Grab for Business team to manage and grow an expanding portfolio of top Thai corporate customers.

To perform this role well, the candidate needs to have strong communication skills, attention to detail, ability to create and follow processes, and a track record of exceeding expectations.

The Role:

  • You will report to the Regional Head - GoToMarket, Strategy & Operations, Grab for Business
  • Key Account Management: Own a top account portfolio of Thai corporate customers and leverage customer, industry and data-backed insights to successfully upsell and cross-sell our platform products to achieve revenue goals and outserve our customers. Strong sales acumen is a must. The individual must be able to prospect, build and maintain a strong pipeline of deals, and actively track performance against the given sales target. Work with cross-functional stakeholders to develop solutions that best address consumer needs while simultaneously meeting performance objectives.

  • Relationship Management: Build strong, deep and long-lasting relationships with our top Thai corporate customers and top brands through long term planning, handling objections, asking the right questions and understanding their pain points while resolving them. Establish a solid understanding of the Grab for Business product and Grab’s business solutions to service your customers better. Build and maintain relationships within the wider customer organisation for potential upselling opportunities.

  • Data Analysis & Insights: With in-depth data analysis of your portfolio, pipeline and business (using Salesforce CRM), drive and develop account specific growth strategies and approaches, solidifying Grab for Business’ position as a market leader. Present account plans based upon data driven insights to establish revenue goals and business plans that advance the customer’s performance while also working on new initiatives and launches.

The Qualifications:

  • Bachelor’s Degree with 3 to 5 years of key account management experience within a fast-paced and highly competitive B2B, media, enterprise or corporate environment (direct customer facing role).
  • Solid sales and key accounts performer in achieving and even exceeding, sales targets.
  • Ambitious, self-driven and highly motivated individual who can work well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment.
  • Must be able to work independently.
  • Strong interpersonal skills with an ability to effectively network with customers and within the overall Grab business.
  • Coachable attitude. Should be willing and able to learn about the Grab for Business platform, Grab’s multiple products, processes and stakeholders very fast.
  • Communication: Strong and effective communicator with good presentation and speaking skills.
  • Should have a deep desire to excel and develop a career in a high-growth tech startup. 
  • Proficiency in using Salesforce CRM
  • Comfortable with data analysis (MS Office, Google Docs / Sheets / Slides)

Additional Information

Career Level
Years of Experience
4 years
Job Type
Full Time

Company Overview

Grab is Southeast Asia's leading Everyday Everything app - providing transportation, logistics and financial services to millions of users across the region. Powered by heart and driven by technology, we aim to unlock the true potential of the region by solving the problems that hinder progress for our communities. If you share our vision of Driving Southeast Asia Forward, apply to join our team today!

Visit us at or follow us on LinkedIn at

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Overtime pay, Performance bonus, Travel allowance