Treasury Services Advisor

Posted on 3-May-21

Treasury Services Advisor


Job Highlights

  • Treasury
  • Good English
  • experience in Financial/Banking industry

Job Description

Treasury Services Advisor  


• Responsible for account management (based on client requests received) including: handling escalations of complex issues by managing the coordination of workflow to business partners and ensuring timely resolution.
• Understands the end-to-end process of Client Services. Proactively and efficiently manages Client’s queries and business tasks with the shortest turnaround time and meets agreed SLA. Resolves client queries and provide support as required.
• Interacts continuously and deepens relationships with internal business partners as well as client to further enhance client delight. Monitors internal processes and service levels to continuously improve overall efficiency and client satisfaction.
• May have in person client engagement and presentation responsibilities. Also responsible for monitoring accuracy of data input into systems of record, information gathering, report generation and troubleshooting.
• Maintain high standards on internal operational and financial controls to ensure risk mitigation protecting the client and the Bank.
• Identifies, resolves and discovers root causes through research and analysis to provide solutions to basic and moderately complex requests in a timely manner with error free quality.
• Delivers world class service to enable a distinctive competitive edge.
• Ensures a high level of client satisfaction across service functions.
• Excellent telephony skills and managing client delight.
• Must be client focus, a team player, communicate crisply and candidly, able to improve processes, drive for results and take ownership to enhance client delight.
• Excellent written and verbal communication skills (English).


• BA degree in Business Administration or equivalent qualifications
• Minimum 3-5 years’ working experience in Financial/Banking industry, providing client servicing support to corporate clients and Financial Institution clients is an advantage.
• Associates are expected to possess a track record of servicing and thorough knowledge of corporate banking products, focused on treasury and cash management solutions for corporate clients and/or financial institutions as an individual contributor.
• Knowledge on web-based electronic banking platforms. A good understanding of in-country banking systems, account and liquidity structures as well as payment delivery systems.
• A good understanding on account opening/maintenance process and client documentation requirements;

Location: Bangkok

We offer an attractive remuneration package altogether with career advancement opportunity, both local and international, for the right candidate.

Interested candidates please click "Apply" or send full-detailed resume by mention to Project's period, Tools, Responsibilities of your entire projects to the followings contact source (MS-Word format)

Apar Technologies (THAILAND) Ltd.

591 United Business Center II Building 
Unit 2105-6 (B) 21st  floor, Sukhumvit Road, Khlong Tan Nuea ,Wattana, Bangkok
Contact : Tel. +66 2258 2419

Additional Information

Career Level
Entry Level
Years of Experience
1 year
Job Type
Full Time, Contract

Company Overview

Apar Technologies is a professional IT services organization. Apar Technologies is a part of the US$ 800 Million Apar group. Based on our vast experience and deep understanding of the staffing needs of the Asean markets, we have a focused approach of serving our key partners & customers on Resourcing and Managed Contract Services.

Our core strength is in supporting our partners/clients in servicing their IT Professional services requirements by providing the right mix of good quality, cost effective staffing solutions for various technology projects.

Majority of our clients are in the banking and financial services industry. Some of our larger customers are DBS Bank, Credit Suisse, Deutsche Bank, Temenos, Bank Thai, GE life, IBM, HP, and Oracle.Etc. Apar has a wide geographical reach with offices in Singapore, Bangkok, Kuala Lumpur and Mumbai with plans to expand into Europe and the Americas.

Additional Company Information

Human Resources Management/Consultancy
Benefits & Others
Work from home, Five-day work week, Flexible working hours