Union Ocean Logistics (Thailand) Co.,Ltd.

IMPORT CUSTOMER SERVICE (SEA FREIGHT)

Union Ocean Logistics (Thailand) Co.,Ltd.
Posted on 2-May-21

IMPORT CUSTOMER SERVICE (SEA FREIGHT)

Union Ocean Logistics (Thailand) Co.,Ltd.

Job Highlights

  • IMPORT CUSTOMER SERVICE
  • SEA FREIGHT
  • Logistics

Job Description

BANGKOK BRANCH (Ekkamai)

Key Responsibilities                                                                

    • Prepare plan import customs clearance, deliver import by weekly and send to all parties’ concern in time.
    • Coordinate with shipping line for check ETA, receive D/O as per mention in customer's allocation.
    • Operate all import shipment document process by sea and air freight.
    • Coordinate the sales by managing forecast, P/O, schedule, document and communicating relevant information.
    • Coordinate with overseas suppliers for movement and on time of the shipment as client’s request.
    • To closely track the shipment status and keep the clients informed along with other parties, which include the sales team, custom clearance team and operation team.
    • Issue Pre-invoice to account team.
    • Work at a fast pace with focused and mindful in performing tasks, negotiation and responsibilities.
    • Other jobs as assigned by Manager.
    • To coordinate with EDI staff for customs clearance process.                                             
    • To follow-up and co-ordinate with shipping clearance staff to release cargo to customer on time frame.
    • Overseas communications, timely responses to emails and requests (internal and external)

Qualification

  • Female, age 23 years old and above.
  • At least 2 years’ experience of Customer Service Freight / Logistics.
  • Experience in Freight / Logistics company is advantage.
  • Good communication and interpersonal skills.
  • Good command of spoken and written English (Mandarin or Chinese is advantage).
  • Good working knowledge of import and export logistics with ability to quickly learn.
  • Computer literate and able to use MS Office.

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
2 years
Job Type
Permanent

Company Overview

Ningbo Union Ocean Shipping Co., Ltd was founded in 2002 by CEO Wang Zhanyou as a Class-A, Non-Vessel Operating Common Carrier (NVOCC, Certificate No.: NV00775). In addition, Mr. Wang is Vice President of Ningbo Port-Of-Entry Association. Union Ocean's office capacity consists of 1,500 m2 (16,000 ft2) and staffs approx. 106 experienced and professionally trained employees. Our core competences consist of:

  • Import and Export Ocean and Air Freight (FCL/LCL)
  • Customs Clearance and Inspection
  • Warehousing, Packing, and Distribution
  • Intermodal Service
  • Marine/Air Cargo Insurance

We have direct booking cooperation agreements with many shipping lines such as: Evergreen, Hanjin, YML, ONE,Wan Hai Line, Hapag-Lloyd, CSCL, Hamburg Sud, Delmas, ASL, and PANCON With such strong backing we can provide the best booking service.     

Our service is incomparable, communication is expeditious and our staff is highly experienced in international shipping operations and import and export customs clearance. We are equipped with an up-to-date computer network system plus logistic software and we are able to serve our customers accurately and efficiency.

Union Ocean's specialized customs broker is prepared to assist and consult our clients in a variety of customs-related services. As modern logistics continually develops and customers demand changes, Union Ocean endeavors to maintain a superior dominance through integrating our human, material and information resources. Our ongoing strategic plan permits us to stay one step ahead of the way today's logistics companies cooperate and compete. Union Ocean is professional, attentive, and dedicated to providing our customers with superior comprehensive service.

Additional Company Information

Industry
Freight Forwarding/Delivery/Shipping
Benefits & Others
Overtime pay, Performance bonus