True Digital Group Co., Ltd.

IT Vendor Management Specialist

True Digital Group Co., Ltd.
Salary provided
Posted on 22 Feb 2021

IT Vendor Management Specialist

True Digital Group Co., Ltd.

Job Highlights

  • Vendor Management
  • Commercial IT Management
  • IT Procurement

Job Description

Work location: close to BTS Punnawithi

Responsibilities :
  • Research and evaluate vendors (both local and international), summarize findings, and negotiate with them.
  • Work with legal, finance and procurement team to complete procurement processes
  • Serve as a liaison with the central procurement team to collaborate on contract management process
  • Provide the business and/or commercial input where it is necessary during contract development process   
  • Lead and prepare necessary documents for procure software and hardware. This includes RFI, RFP, RFQ, Scope of Work, and contract
  • Negotiate contracts and terms of service
  • Manage maintenance contracts and renewals
  • Maintain positive relationships with vendors to ensure long term support and strategic alignment in product roadmap
  • Manage service level agreements by setting up a clear framework to evaluate, verify, and ensure adherence to defined measures.  
  • Manage dispute and issue when necessary and lead the efforts to resolve the issue   


  • Bachelor Degree in Information Technology or Business Information System or equivalent.
  • 5-10 years of experience in IT Services, IT Vendor Management, IT Outsourcing, Contracts, SLA/KPI Reporting, or Management Reporting.
  • Understand basic computer and network technical terms and familiar with information technology domain
  • Understand general business and commercial terms
  • Demonstrated experience and knowledge in areas such as procurement, contract management, contract development (with the support by legal), risk management or service delivery processes
  • Proven track record of managing large scale projects 
  • Excellent verbal and written communication with both business (finance, accounting, legal, procurement) and technical (software, hardware, and network) people.
  • Able to communicate and present to senior management in English 
  • Able to manage multiple projects concurrently

Additional Information

Career Level
Years of Experience
5 years
Job Type
Full Time, Permanent

Company Overview

Digital revolution is happening simultaneously all around the world, especially here in Thailand. Consumers are becoming increasingly digital in their lifestyles; they use their phones to pay, grab a taxi, order food, shop online, and the list goes on. Merchants are becoming digital, they are accepting digital payments and digital loyalty cards. Companies are becoming digital, they are leveraging technology and data analytics to improve their business. Because of this digital shift in consumers, merchants and enterprises, it is no surprise that the country itself is actively participating in the digital transformation as well. True Digital Group wants to be the enabler of that digital transformation. We want to enable the digital lifestyle of Thai consumers and be relevant in whatever digital needs they may have in their lives. Correspondingly, we are owned by the CP Group, one of the world’s largest conglomerates that holds tremendous power in influencing the economy in Thailand. CP Group always puts Thailand first; whatever the country needs, CP will provide. Because we are a digital business of CP, it became our mission to transform Thailand, first and foremost. Our scope is without limits. Whatever is going to be relevant in the digital transformation of Thailand – we will do. Whether it’s consumers, merchants, or enterprises. Whether that’s mobile, clouds, IoT, cyber security, analytics or virtual reality – we will explore. Hence, we are looking for people that are equally excited about our mission. We are going through the most crucial and challenging stages in building a company of our dreams. If you want to be part of the start of something big and be the pioneer of the digital world, we are the place to be. Embark your journey here with us and together, we will become the major enabler of this digital transformation in Thailand. 

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Performance bonus, Work from home