Adecco Phaholyothin Limited (Modis)

IT Technical Support

Adecco Phaholyothin Limited (Modis)
Salary negotiable
Posted on 13 Jan 2021

IT Technical Support

Adecco Phaholyothin Limited (Modis)

Job Highlights

  • 3-5 years’ experience in the IT support
  • Work Location : Chonburi
  • Good knowledge in OS and infrastructure systems

Job Description

Responsibility:

Hotline / Helpdesk

  • Perform troubleshooting through technical diagnostics.
  •  Walk the user through the problem-solving process.
  • Direct unresolved issues to the next level of support.
  • Record events and problems and their resolution into the ticketing system.
  • Follow-up and update the tickets status.
  • Manage user account and authorization on software and files according company rules.

Systems and Networks

  • Manage Installation, Move, Add, Change and Disposal activities for IT hardware and software according to the company standards.
  • Monitor daily checks of server state, network and telephony infrastructures (backups, monitoring, logs analysis, alarms, etc.).
  • Manage the local VoIP systems (add, modify, delete, installation of fixed phone, DECT, meeting phone and Softphone) in MITEL Telephony System.
  • Manage local network and patch panel operations and first level on configuration.
  • Participate to infrastructure administration (Messaging, Anti-Virus, Anti-Spam, Backup, Internet access filtering, Firewalls, VPN, etc.).

Qualification:

  • BS degree in IT.
  • A minimum of 3-5 years’ experience in the IT support domain, ideally being part of an International team.
  • Hands on experience in the IT support industry.
  • Good knowledge in IP Networking, LAN/WAN, Server, Firewall, Web Application, Database and Backup Technology.
  • Good knowledge in OS and infrastructure systems: MS Windows Server, MS Exchange, VMWare, MS Office, MS Windows 10 and enterprise phone software.
  • ERP (JDE, SAP…) supporting MRO processes or manufacturing production management system experience is preferred.
  • Professional attitude, collaborative spirit and customer satisfaction oriented.
  • Excellent oral and written communication skills.
For more detail, please feel free to contact Khun Juthamanee
 If you are interested in the position, please send your full English resume with
Your desired salary and photo via Email  or click Apply Now below!!
Email : juthamanee.kumlangphon @ modis.com (ไม่มีวรรค)
Tel. 0 2121 3593
Adecco Phaholyothin Limited (Modis Thailand Division)

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
3 years
Job Type
Contract, Full Time, Permanent

Company Overview

Adecco Worldwide – The Adecco Group is a Fortune Global 500 company and the global leader in Human Resources services. Registered in Switzerland, and managed by a multinational team with expertise in markets spanning the globe, the Adecco Group delivers an unparalleled range of flexible staffing and career resources to clients and associates. Adecco was created in 1996, following the merger of Adia (Switzerland) and Ecco (France), two leading personnel service firms with complementary geographical profiles. We are now having more than 5,100 offices in 60 countries and territories worldwide. Our vision is to ensure that people across the globe are inspired, motivated, trained and developed to embrace the future of work.

Adecco Thailand - Adecco Thailand is the leader in Human Resources Solutions, offering Recruitment service, Employment Staffing Service, Service Outsourcing, Business Process Outsourcing and Human Capital Solutions. With over 30 years of experience in Thailand, we have developed the network and expertise to assist companies in building successful teams. We are now operated with 10 Business Units, connects over 17,000 Associates each day through Adecco network of over 350 Employees. Our recruitment managers and consultants are in possession of expertise, knowledge of industry and employment trends, enabling us to fully understand HR requirements and offer the most practical solutions.

Additional Company Information

Benefits & Others
Five-day work week